Edition 3 | February 25, 2016
A message from our GM, John Polak

We have worked hard over the past few years to take TWIA in a new direction, and now that the ship has turned, the experience we have gained should serve us well to stay the course...

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Agent Portal Assistance
ITV Awareness Program
We continue to seek ways to improve and provide better service and coverage to our policyholders through our ITV Awareness Program. Providing information to policyholders about...
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Improvements and Updates
Understanding TWIA’s Move to Claims Center
You’ve been hearing about TWIA’s move to an improved claims system. The implementation of that system, Claims Center, is getting closer...
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TWIA Depopulation
What Can Agents Expect of the New Depopulation Programs in 2016?
Agents can expect increased proactive communication and information aimed...
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Policy Center
Policy Center Update
Our December Policy Center release successfully implemented several new enhancements including agent invoicing, email configuration, and...
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Table of Contents
›  A message from our GM, John Polak
›  ITV Awareness Program
›  Understanding TWIA’s Move to Claims Center
›  What Can Agents Expect of the New Depopulation Programs in 2016?
›  Policy Center Update
Previous Editions
› October 29, 2015
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