Are You Taking Advantage of MPF Training?

National Education Manager Julie Schneider on the Perks PFIs Shouldn’t Miss
As the MPF Program’s National Education Manager, Julie Schneider devotes her working hours to developing and delivering training resources for FHLBanks and Participating Financial Institutions (PFIs). MPF in Focus recently asked Julie about the educational benefits of MPF Program participation and how these perks are evolving to meet participants’ needs.

What types of training support does the MPF Program provide to PFIs?

We offer three kinds of educational resources:

The MPF Program has always provided a number of educational webinars each month. (See our calendar of upcoming webinars.) Of course, many are on MPF-specific topics like investor reporting, delinquency management, or underwriting and eligibility for the MPF Traditional products or MPF Xtra®. But we also work with several mortgage insurance companies with fantastic trainers who provide sessions on more general industry topics like evaluating self-employed borrower income or analyzing appraisals—even some sales-focused webinars for loan officers. It’s my goal to create a comfortable, live learning environment, making the webinars conversational instead of just someone reading slides.

MPF University is free on-demand learning for our PFIs. We offer 40 online courses that PFIs can register for on our website and take at their leisure. A lot of PFIs use that as an onboarding program for new employees or as a training tool for those who need a refresher.

We also offer support out in the field. We’ve got some great, experienced trainers who know their markets, and we make sure they have the tools they need, giving them more time to train and not worry so much about preparing and updating materials. A lot of our PFIs appreciate the face-to-face training, as well as the flexibility to receive training via webinar, too.

Why are these educational opportunities so important to PFIs?

It’s all about adding value. Much of the training offered today comes at a cost, and it can be expensive. We offer free training in the form of both live webinars and on-demand courses.

Our PFIs are avid learners; they like to keep up-to-date and hone their skills. But a lot of them wear many different hats, so it can be difficult for them to keep up with what’s happening in the industry, and not many institutions have their own in-house training staff. We are here to help fill that gap for our PFIs. Our webinars and on-demand courses are convenient, and—again—they’re free.

How do you keep up with PFIs’ changing needs?

We want to hear from our PFIs, and we take requests! For example, we get a lot of requests for recordings after we do a webinar, so we’re starting to look at recording more of our MPF webinars so they’re available on demand on the MPF website. We have to be very selective, though, because in our industry things change constantly, so we avoid recording content that’s quickly out of date.

If PFIs suggest new webinar topics or topics they’d like us to cover again, we try to fit them on the calendar whenever possible. For example, the new Title Insurance Basics webinar coming up on November 9 was added in response to a request. PFIs can always reach out to me with questions, comments, or suggestions at mpftraining@fhlbc.com.
‹  Back Home   Back to Top
‹  Back Home 
Federal Home Loan Bank
of Chicago
200 East Randolph Drive
Chicago, IL 60601
Phone: 877-463-6673
www.fhlbmpf.com

New loan purchases available through the Federal Home Loan Banks of
Atlanta, Boston, Chicago, Dallas, Des Moines, New York, Pittsburgh, San Francisco, and Topeka.
Copyright 2024, Mortgage Partnership Finance Program. "Mortgage Partnership Finance," "MPF," "MPF Xtra," and "eMPF" are registered trademarks of the Federal Home Loan Bank of Chicago. The "MPF Mortgage Partnership Finance" logo is a trademark of the Federal Home Loan Bank of Chicago.

This newsletter contains forward-looking statements which are based upon our current expectations and speak only as of the date hereof. These statements may use forward-looking terms, such as "anticipates," "believes," "expects," "could," "plans," "estimates," "may," "should," "will," or their negatives or other variations on these terms. We caution that, by their nature, forward-looking statements involve risk or uncertainty, that actual results could differ materially from those expressed or implied in these forward-looking statements, and that actual events could affect the extent to which a particular objective, projection, estimate, or prediction is realized. These forward-looking statements involve risks and uncertainties including, but not limited to, the instability of the credit and debt markets, economic conditions (including effects on, among other things, the housing market), changes in mortgage interest rates and prepayment speeds on mortgage assets, our ability to implement new or enhanced products or programs, and the risk factors set forth in our periodic filings with the Securities and Exchange Commission, which are available on our website at www.fhlbc.com. We assume no obligation to update any forward-looking statements made in this newsletter.
You Voted: