Dear agent,
TWIA is responding to policyholders affected by storms in the Brazoria County area over the weekend.
Please do not attempt to report claims by fax, email, or US mail.
TWIA policyholders who have wind or hail damage can report claims by:
- Using our online Policyholder Portal available at www.twia.org/claims
- Calling our 24-hour Claims Care Team at (800) 788-8247, option 1
Having their TWIA policy number, best contact information, and damage details ready helps the reporting process.
Agents can report TWIA claims for their clients using the Agent Portal.
Visit our website or follow us on Facebook to stay up to date on this storm and TWIA’s response to it.
You can also contact Policy Services with questions or concerns at agentservices@twia.org or (800) 788-8247, Monday through Friday, 8:00 a.m. to 5:00 p.m.
Sincerely,
Texas Windstorm Insurance Association |