Dear agent,

Our phone provider is experiencing technical issues. We are currently unable to receive any direct calls. If you are trying to reach us, you may experience longer than normal wait times and your call may be answered by our Policy Services team instead of the person or department you intended.

We do not know how long it will take our phone provider to resolve these issues. We will send another agent bulletin when our phones are back to normal.

In the meantime, you can reach us by emailing our Policy Services team at agentservices@twia.org. Additional email addresses are available on the Contact Us page of our website.

Sincerely,
Texas Windstorm Insurance Association
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