| Jan. 11, 2022 |
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| © 2022 Centura Health. All Rights Reserved. Proprietary and Confidential - for internal distribution only. |
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Traditionally, the start of each new year is a time to reflect on the year ahead and set goals or resolutions for what you hope to accomplish in the coming months. While many people make a resolution to head to the gym in January, we know that supporting your whole health means far more than diet and exercise. If your goal is to achieve better health in 2022 – mind, body and spirit – we have many programs that can help!
MIND
| Earn rewards while you work toward your goals! Many of the programs listed here are eligible to earn points toward your Inspire Wellbeing incentive. Log in or register at wellbeing.centura.org to learn more! |
Our Profile Employee Assistance Program (EAP) offers confidential counseling, work-life services, legal or financial assistance to you and your family members. We don’t want misinformation to keep you from using this valuable resource.
Over the coming weeks, we will share our Myths and Reality series to address the most common concerns we hear from you – our incredible caregivers – on topics including accessibility, availability, confidentiality, provider and counselor expertise, location, and cost.
This week we focus on confidentiality!
Myth: I cannot use EAP because I do not want Centura to know my personal information. Don’t counselors share my information with Centura?
Reality: Your information is kept confidential. Neither EAP nor our contracted providers record any information in EPIC. We use our own, separate secured electronic medical records (EMR), EAP Expert. You have access to over 400 licensed counselors in your community who are in the EAP network.
Myth: I will not use Profile EAP because it is not confidential, and my appointments are shared with Centura leadership. My information can also be found in EPIC.
Reality: Profile EAP is a confidential service, all counselors are licensed and therefore must adhere to the guidelines for licensure in the state they practice. No protected health information (PHI) can be shared without your written permission unless there is a danger to self, others, or suspected child or elder abuse. Non-PHI data/numbers are only shared with Centura leadership.
Myth: My counselor (contracted provider), who I am seeing through Profile EAP, told me that Centura is asking her for information about my visit. She feels uncomfortable with sharing my information. I thought it was confidential.
Reality: It can be confusing for contracted providers since Profile EAP is a supported program of Centura. When the contracted counselor states “Centura,” they are miscommunicating the use of the term “Centura.” Centura is not requesting the data. Profile EAP is requesting the data and Profile EAP only asks for limited information from our contract counselors so we can record non-PHI data for reports as well as pay the provider for their services. PHI is never shared with Centura and is not recorded in EPIC.
Myth: I only want a licensed provider and EAP uses interns or individuals with a bachelor’s degree.
Reality: All counselors who provide services for Profile EAP are required to be Master or Doctoral level licensed, experienced counselors and must adhere to the guidelines for licensure in the state they practice. We do not contract with non-licensed, interns or bachelor’s level providers on our panel.
Myth: I have a substance abuse problem that I need help with, but I can’t use EAP because I will get fired.
Reality: Centura does have a self-report provision in their drug free workplace policy. Associates who are struggling with substance abuse are encouraged to call EAP for an assessment and treatment recommendations to get the help they need. If you do self-report, Centura will not be notified.
However, if you are involved in direct patient care (RN, NP, PA, physician) you will be referred to one of the Peer Assistance Services in the state in which you practice (Colorado or Kansas) to determine if it is safe for you to continue to practice while you are undergoing treatment, or if you need to be removed from your duties. Peer Assistance works with you to help you maintain your license in good standing while addressing your substance abuse problem.
Join us next week as we focus on provider and counselor expertise.
For more information about your EAP benefits, please visit www.ProfileEAP.org and enter company code CENTURA, call 800.645.6571, or email ProfileEAP@Centura.org.
The results of the American Heart Association 2021 Workplace Health Achievement Index were announced in December and Centura is excited to announce that we achieved national Silver Level recognition for taking significant steps to build a culture of health and well-being for our associates and providers.
Centura is one of more than 450 organizations nationwide that completed the Index assessment this year, evaluating the time period of July 31, 2020 to June 30, 2021. Of the organizations that completed the Index assessment, nearly all earned gold (43%), silver (31%) or bronze (19%) status
Inspire Wellbeing, our associate wellbeing program, focuses on supporting your whole health. Check out our variety of program offerings such as meQuilibrium to help you manage stress and build resilience, Telespine for low back or neck pain or sign up for a personal or group challenge to support areas of your wellbeing that are meaningful to you. Get started today!
The American Heart Association, a global force for longer, healthier lives for all, created the Index with its CEO Roundtable, a leadership collaborative of more than 45 members from some of America’s largest companies. The Index is a web-based scorecard that evaluates the overall quality and comprehensiveness of a company’s workplace health program through a combination of best practices and a snapshot of a company’s aggregates employee heart health.
Studies show, healthy employees are more productive and use less sick time, and organizations who create a culture of health in the workplace can improve employee retention and organizational reputation.
“We are proud to achieve this recognition from the American Heart Association for prioritizing the health and well-being of our employees,” said Christy Ewing, Enterprise Wellness Program Lead. “Our organization remains committed to supporting the whole health and wellbeing of our amazing caregivers.”
In the new year, the American Heart Association will introduce a reimagined Index, the Workforce Well-Being Scorecard. Building on the legacy of the Workplace Health Achievement Index, the new Scorecard will provide organizations with a way to measure the total health and well-being of their workforce, including the importance of the mental well-being of employees. Participating organizations will receive specific, evidence-informed tools and services to help build and maximize effective cultures of workforce health and well-being.
For more information, visit www.heart.org/WHSrecognitions.
The National Western Stock Show (NWSS) kicked off this past weekend and we are the proud presenting partner of the legendary, 16-day event (Jan. 8-23).
Through our exclusive partnership, we have teamed up with the National Western Center to feature one of three Centura-owned FarmBoxes on-site throughout the event. We are also presenting sponsor of the Hunger Action Rodeo on Sunday, Jan. 16 where we will donate a portion of the event proceeds to two Hunger Action charities.
Our goal with the FarmBox initiative and the Hunger Action Rodeo is to address food security challenges that many individuals throughout Colorado and Kansas face and support community-focused solutions.
As part of our ministry-wide initiative to improve food security and access to healthy, affordable foods, our FarmBox will be on display for all attendees to see throughout the NWSS event.
FarmBox facts:
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We are proud to invest in career development for RNs by offering residency programs to new and experienced RNs. Our nurse residency programs offer a variety of curricula, delivered by leaders and mentors who care about our nurses’ success and help nurses become the professionals they’ve always envisioned.
Our Nurse Residency Programs, offered at all our hospitals, are unique as Centura Health is the only health care provider in the area to offer a variety of nationally recognized, evidence-based programs. We also have cohort-supported classrooms that include instruction and hands-on learning to enhance patient care. All positions are full-time and benefit eligible. Program offerings include:
If you work in the Emergency Department or you interact with law enforcement as part of your role, you are encouraged to review the latest updates to the Disclosure of PHI to Law Enforcement Policy in PolicyTech.
The policy has been modified for situations where law enforcement has transported/accompanied the patient to a Centura facility and has requested to be notified when the patient is ready to be discharged. For these situations only, we have modified the policy so that Centura caregivers may notify law enforcement when that patient is ready to be discharged, if requested.
This change was made to alleviate challenges front line caregivers have faced, and because we believe this specific activity does not violate the HIPAA Privacy Rule given that law enforcement is already aware of the patient’s identity, they physically brought them to our facility, and we would not be conveying any other PHI about the individual (other than the fact that the patient is ready to be discharged).
However, for situations when law enforcement does not bring/accompany the patient to a Centura facility, we will not make any changes to our policy (e.g., law enforcement calls the facility referring to a patient by name and requests they be called when the patient is soon to be discharged). Centura will not disclose the date, time or place of discharge unless the circumstance meets an allowable exception in the HIPAA Privacy Rule.
Questions?
Please contact Landon Palmer, Group Corporate Responsibility & Privacy Officer, at landonpalmer@centura.org with any questions.
The Mineral Diversity and Inclusion Council will host their second meeting, open to all interested Mineral associates, on Jan. 18.
During this meeting we will reflect on Dr. Martin Luther King Jr.’s legacy to foster a discussion around the gaps for improvement within the diversity and inclusion space.
The council was founded to connect associates from various backgrounds, interests, and departments to create a sense of belonging and uphold Centura’s commitment to diversity and inclusion.
If interested in joining, email co-chairs Jasmine Gonzalez or Brandon Okezie to be included in future communications.
Whether your whole health goals for 2022 include fitness and nutrition, mindfulness, professional development or managing your finances, take advantage of the many programs we offer to support you!
Our Profile Employee Assistance Program (EAP) is a free and confidential resource available to both you and your family members! The Myths and Reality series, which we will share over the coming weeks, was created to address the most common concerns and misinformation we hear about EAP services from you. This week, we address confidentiality.
We were recently recognized by the American Heart Association for taking significant steps to build a culture of health and well-being!
Through our presenting sponsorship of the National Western Stock Show’s upcoming Hunger Action Rodeo and our on-site FarmBox initiative, we are bringing awareness to hunger and food security challenges and developing sustainable solutions for our flourishing communities.
We are now accepting applications for our Colorado and Kansas Winter Nurse Residency cohort until Jan. 17. The winter cohort will start on Feb. 21.
The 
The Mineral Diversity and Inclusion Council will host their second meeting, open to all interested Mineral associates, on Jan. 18.
