Information Technology (IT) will perform monthly maintenance and updates starting at 12 p.m. on Tuesday, Oct. 19, until 2 a.m. on Wednesday, Oct. 20, (1200 until 0200 MT, 1300 until 0300 CT). This will involve planned downtime for the following applications (please reference the workaround for each application):
Tuesday, Oct. 19, 2021 12 p.m. until 4 p.m. (1200 until 1600 MT, 1300 until 1700 CT)
Application
|
Workaround
|
DI/Data Innovations (Lab Instrument Interface Manager)
|
Laboratory test results in Epic may be delayed.
Lab – Follow downtime procedures.
|
Epiphany
|
The system is unavailable. Please initiate downtime procedures.
|
Hugs / Hugs Wi-Fi
|
Hugs Infant security system will be unavailable. Onsite security should be notified of downtime and unit doors monitored.
|
Lenel
|
The Lenel video security system will be unavailable, plan accordingly. Lenel facility badging will be available.
|
TempTrak
|
Maintain a manual process for each device during the planned downtime to maintain quality compliance.
|
Tuesday, Oct. 19, 2021 6 p.m. until 10 p.m. (1800 until 2200 MT, 1900 until 2300 CT)
Application
|
Workaround
|
Medication Order Management (MOM)
|
Use Faxing or Tube Stations to send orders to pharmacy if MOM is needed during downtime.
|
Stanley MobileView
|
The system is unavailable with no workaround.
|
Zoll RescueNet
|
The application will be unavailable. Zoll devices will not be impacted.
|
Tuesday, Oct. 19, 2021 10 p.m. until Wednesday, Oct. 20, 2021 2 a.m. (2200 until 0200 MT, 2300 until 0300 CT)
Application
|
Workaround
|
Clairvia
|
The system is unavailable with no workaround.
|
Computrition
|
The system is unavailable with no workaround.
|
Data Captor / Capsule
|
Vital Signs and patient data from Operating Rooms (ORs) and Intensive Care Unit (ICU) Ventilators will NOT be sent to Epic during this planned downtime. Data will require manual entry into Epic.
|
Epic Faxing
|
Faxing within Epic is unavailable. Pending faxes will automatically send once the system is available.
|
Kronos Historical Timesheets
|
The system is unavailable with no workaround.
|
Lawson
|
The system is unavailable with no workaround.
|
Midas+
|
The system is unavailable with no workaround.
|
MM Hayes / Quick Charge
|
The system will be unavailable to accept credit card payments. Users can open the drawer to accept cash.
|
PaceArt Optima Application
|
Use downtime procedures during the maintenance window.
|
Policy Tech
|
The system is unavailable with no workaround.
|
TraumaOne
|
The system is unavailable with no workaround.
|
We appreciate your patience as we conduct these maintenance activities, to keep our incredible people equipped with the latest tools and to ensure you can provide high quality, whole-person care.
Questions?
If you have any questions regarding this Monthly Maintenance Window, please contact your Clinical Informaticists by Facility.
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