Dear TWIA policyholder,

Join our TWIA Claims Webinar today at 6:00 p.m. to have your claims process questions answered. If you are unable to attend, we are also offering in-person claims assistance in Galveston (Oct. 7-9) and Lake Jackson (Oct. 10-12). Scroll down to learn more and book your appointment.

Both the webinar and in-person assistance are optional services and your attendance isn’t required for TWIA to process your claim.

TWIA Claims Webinar: Your Nicholas Questions Answered
Wednesday, October 6, 6:00-7:00 p.m.

Add event to your calendar

Two ways to attend:
Join Zoom event
- Use this option if you want to ask questions
-
How to join a Zoom event for the first time

Watch livestream on YouTube
- All you have to do is click the above link at 6:00 p.m. to watch the YouTube livestream

We want your TWIA claim process to go as smoothly as possible and help you get every dollar owed to you for Hurricane Nicholas damage covered under your TWIA policy. Topics covered in the webinar will include:
  • How to read your damage estimate.
  • What kind of documentation do you need?
  • What happens after you receive payment?
The webinar will conclude with a Q&A session and information about additional claim assistance options.

Get In-Person Assistance
Following the webinar, TWIA claims staff will be in Galveston and Lake Jackson to provide in-person assistance to policyholders with Hurricane Nicholas claims. Spanish-speaking staff will be available. Claim payments will not be provided at the sites.

To learn more:
TWIA Claims Assistance Sites
Policyholders can book an appointment online
Or by calling (512) 899-4961, M-F 8:00 a.m.
-5:00 p.m.

In-person assistance will be available by appointment only.

Courtyard by Marriott - Galveston
9550 Seawall Blvd. Galveston, TX 77554
October 7-9
10:00 a.m.-7:00 p.m. daily

Staybridge Suites Hotel - Lake Jackson
981 FM 2004 Lake Jackson, TX 77566
October 10-12
10:00 a.m.-7:00 p.m. daily


Contact Us
Information about the webinar and Claims Assistance Sites is available on the TWIA website. If you have any questions or concerns about the webinar or Claim Assistance Sites, please email us at outreach@twia.org.

You can also connect with a TWIA claims examiner through our online Claims Center. Register or login at www.twia.org/claimscenter.

Sincerely,
Texas Windstorm Insurance Association
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