Get ready for Benefits Open Enrollment! Watch your mailbox for our Annual Benefits and Well-Being Guide to learn more about the benefits and services designed to help you live your purpose. Make sure to log into My Virtual Workplace between May 3 and noon MT on May 21 to make your annual elections.

The recent announcement about our benefit plans for the FY22 plan year (July 1, 2021 – June 30, 2022) means it’s time to start thinking about how your benefit elections can best support a whole and healthy you!

This year, Centura Health is making a significant investment in your health and well-being and will offer the same medical plan coverage to you and your families without passing along an increase in premiums and out-of-pocket deductibles. As we approach this annual opportunity to enroll in benefits, it is a good time to make sure you select the plan that works best for you and your family.

Know your network
To get the most out of your Centura Health medical plan, it is important to know if your providers are in your selected plan’s network. Our Centura Health network of care is continuously expanding to ensure you and your families have access to high quality care when and where you need it. Using UnitedHealthcare’s provider directory is the best way to ensure coverage with your existing providers, which varies by medical plan and region. Your Annual Benefits and Well-Being Guide will include more details about searching for providers in your plan.

Get the most from your plan
The HRA and HSA plans offer a higher level of coverage if you see a preferred provider. These providers are designated by a green diamond in the provider directory.

CVP plan participants must see a Centura Health provider to receive coverage. If the provider is listed in the directory (when searching under CVP), they are covered.

The following tables outlines coverage and costs at a high level. Refer to the Annual Benefits and Well-Being Guide that will be sent to your home later this month for more details:

2021-2022 bi-weekly medical plan premiums for full-time associates


2021-2022 bi-weekly medical plan premiums for part-time associates


24/7 care options
Your primary care provider (PCP) is your first stop in managing your health needs. When seeing your PCP isn’t possible, consider these options to help you get the right care and best value:

• Virtual visits: Connect with a board-certified physician via secure video to access care for common health conditions, including allergies, cold and flu, pink eye, sinus infections and more!
• DispatchHealth: This on-demand urgent care can come to your home or office to treat a wide range of injuries and illnesses. Visit their website to see if DispatchHealth is currently available in your community.
• Emergency & Urgent Care Centers: Centura Health takes the guesswork out of getting the help you need by combining an Emergency Room and Urgent Care center under one roof. This approach to health care reduces confusion and streamlines the process, by making sure you’re evaluated by emergency/pediatric-certified professionals right when you arrive.
• Emergency room: If you are experiencing a life-threatening emergency, always call 911 or go to the nearest emergency room immediately.

The People Resource Center (PRC) is a dedicated resource for many of your people services needs! If you are a new associate or need a reminder, you can locate PRC by visiting MyVirtualWorkplace.org, clicking on the Work Tools tab – Non-Clinical Tools – Self Service Hub – Human Resources and the HR/Payroll Forms section.

Some new functionalities have recently been added to the PRC! You can now submit your license and certification submissions through PRC. (Click here for a job aid on this process.) Additionally, you can now submit qualifying life events through the PRC to request changes to your benefits. (Click here for a job aid on this process.)

Other actions you can take include making payroll adjustment requests and tuition reimbursement requests. You can also locate helpful resources and articles such as Kronos FAQs, navigating the self-service hub and how to request VPN access.

Questions?
Please call the People Resource Center at 888.622.1111.

Associates (and their covered spouses, as applicable) need to register for the new platform in order to participate in Inspire Wellbeing and earn rewards before the April 30 deadline! Associates: Register through MyVirtualWorkplace. Covered spouses: Register at wellbeing.centura.org.

Inspire Wellbeing is our all-new associate wellbeing program that’s designed to offer the vital support you need to amplify all the things that inspire your wholeness. In this new program, just like in Code You, associates and their covered spouses will complete wellbeing activities to earn points toward health insurance premium reductions, or a cash reward for associates not on a Centura medical plan.

To help ensure our incredible people have time to earn your full rewards, the Inspire Wellbeing deadline has been extended to April 30, 2021. We heard your feedback, and as the COVID-19 pandemic continues we want to make sure you have time to complete your Yearly Preventative Care Visit* and other vital components of caring for your whole health.

There’s still time, but don’t delay! It only takes a few simple steps to earn your points, but the deadline will be here before you know it. Register or log in today to earn points toward your incentive and make sure you don’t miss out on these valuable rewards.

Associates on a Centura Health medical plan: Start earning in five easy steps! Earn 1,000 points by April 30 to earn the full $1,000 health premium reduction! It’s easy to get started earning: ✔ Log in to Inspire Wellbeing. ✔ Take five minutes to complete your wellbeing survey to earn 100 points. ✔ Complete your tobacco status attestation to earn 400 points. ✔ Confirm you have completed your preventive care visit to earn 250 points. ✔ Complete other fun wellbeing activities to earn 250 program points. Together, these activities equal your full $1,000 incentive! Your covered spouse can also earn 1,000 points, for a total of up to $2,000 in health premium reductions. Click here for a program checklist with more details about how to access programs and earn your full reward.

Not on a Centura Health medical plan? You can still earn rewards by completing wellbeing activities through Inspire Wellbeing! Earn at least 250 points by April 30 to earn $250. Your cash reward will be paid to you in the first quarter of the new plan year (July – Sept. 2021).

*The yearly preventive visit may be completed with a virtual telehealth visit with your provider.

Registration questions?
Contact the wellbeing customer service team at 888.282.0822 or info@navigatewell.com.

Program questions?
Email Christy Ewing at alisonewing@centura.org.

Associate benefit plan or wellbeing questions?
Contact the People Resource Center at 1.888.622.1111 or at peopleresourcecenter@centura.org.

Interested in engaging with and helping our new nurse residents along on their professional journey? Consider becoming a mentor for our next 12-month program starting in May.

Centura is looking for 50-75 nurses to become mentors. Any Centura registered nurse can apply. You must have at least one year of experience and be in good employment standing. Once you sign-up on the platform, an approval will be sent to your supervisor for final verification. With your supervisor's approval you can then complete your mentor profile and will receive access to the mentor lab online training program, consisting of four one-hour sessions, which you can complete at your own pace on your time. Mentor pairs are matched electronically and then meet monthly, either in-person or virtually, for an hour to an hour and a half over the span of 12 months.

If you are interested, complete this form, or for more information, we invite you to email us at mentoring@Centura.org.

Enabling associate career development is a top priority as we continue our journey to become a true system of choice for our associates, physicians and our communities.

Epic and Non-Epic Critical Application Downtimes

To ensure Microsoft Patches are deployed less than 30 days from receipt and to maximize our data security, the Epic Production and Non-Epic Critical Application monthly maintenance windows were moved to the third Sunday of each month.

Important Information Regarding Maintenance Window Activities:

On Sunday, April 18, Information Technology (IT) will perform monthly maintenance on Epic, resulting in planned downtimes from Sunday, April 18 at 11:30 p.m. until Monday, April 19 at 1:00 a.m. (2330 until 0100 MT, 0030 until 0200 CT), lasting approximately one and a half hours. Epic will be down and unavailable during this planned downtime.

We will also perform maintenance on the following non-Epic critical applications and services, which will be unavailable from Sunday, April 18 from 11:30 p.m. until Monday, April 19 at 2:00 a.m. (2330 until 0200 MT, 0030 until 0300 CT), lasting approximately two and a half hours. Please view the list of impacted applications or services and their related workarounds.

Non-Epic critical applications or services impacted and their workaround:

Non-Epic Critical Applications
Application	Workaround
3M 360 Encompass	There is no workaround for this application.
Alaris Interoperability	Use the Alaris IV Pump Integration Downtime Recovery Checklist.
Ascom Vital Sign Alerts (St. Francis NICU)	Ascom will not provide vital sign alerts to Cisco phones and requires the downtime procedures to be initiated. Additional staffing may be needed.
Avasure Virtual Telesitters	Avasure Virtual Telesitters will be unavailable. Initiate downtime procedures including in-person sitting coverage.
Myla Software/Virtuo Blood Culture Instruments	Culture orders will not interface from Epic to Myla during this time. Please follow downtime and manual procedures, as necessary.
Natus Neuroworks	Please initiate downtime procedures.
Nurse Call Systems (All)	Nurse Call systems will not send alerts to phones. Nurse Call alerts will alarm at the main console. Downtime procedures should be in place and the nurse call console should be monitored while the system is down.
OBIX	OBIX will be unavailable. Downtime procedures including in-person monitoring should be initiated which may require increased staff.
Point of Care lab tests uploading to Epic	Point of Care lab results will not upload to Epic during the full maintenance window. POC tests completed during the downtime will upload to Epic once the downtime is complete.
Pyxis	Pyxis stations will automatically be placed on critical override in order to pull medications.
WellSky Transfusion – Blood Bank	WellSky Transfusion (Blood Bank) will not be available.  The labs should initiate downtime procedures if the application is needed during the downtime.
Computer workstation security updates	Following the installation of workstation updates, you will see a 15-minute countdown and then the workstation will automatically restart.

When this will occur:

• Epic: Sunday, April 18 at 11:30 p.m. until Monday, April 19 at 1:00 a.m. (2330 until 0100 MT, 0030 until 0200 CT).
• Non-Epic Critical Applications: Sunday, April 18 at 11:30 p.m. until Monday, April 19 at 2:00 a.m. (2330 until 0200 MT, 0030 until 0300 CT).

• Ascom Vital Sign Alerts (St. Francis NICU): Additional staffing may be needed.
• Avasure Virtual Telesitters: Initiate downtime procedures including in-person sitting coverage.
• Nurse Call Systems (All): Downtime procedures should be in place and the nurse call console should be monitored while the system is down.
• OBIX: Downtime procedures including in-person monitoring should be initiated which may require increased staff.

• Use the Epic SRO icon during the planned Epic downtimes.
• For Alaris Interoperability recovery, use the Alaris IV Pump Integration Downtime Recovery Checklist.
• If Epic SRO becomes unavailable during the downtime windows, use the Epic Down 2 BCA Web option (for Middle Park and Craig Hospital end-users, use the Epic Downtime 3 BCA Web option).

In an exclusive partnership with the Centura Health foundations, Walden University has generously donated 30, $15,000 scholarships to Centura Health associates who enroll in a bachelor’s, master’s or doctoral program and begin classes between June 1 and Sept. 27, 2021. Additionally, Centura Health and the foundations are offering a potential match of up to 50% of Walden’s gift, bringing the possible total scholarship award amounts up to $22,500, depending on the cost of the degree program.

The scholarship application period is now open and runs until April 30, 2021. If you are interested in applying for the Walden Scholarship, please click here.

With only 30 scholarships available, the application process will be competitive, and a scholarship is not guaranteed to all applicants. This scholarship is limited to new Walden students. Awards and amounts will be determined by a diverse selection committee comprising Centura Health leadership, board members, foundation representatives and Walden University.

Q&A sessions

To learn more about this incredible opportunity, please join Walden University for a virtual Q & A session. Over 200 of our associates have already signed up for these. The remaining sessions are April 15 and April 21 at 12 p.m. and 8 p.m. MT on both days. Click here to register!

About Walden University

On a mission for social change, Walden University is a B corporation that meets the highest standards of verified social and environmental performance. With more than 80 degree programs and more than 385 specializations and concentrations, the school offers Centura Health associates a way to build highly transferable skills that can be immediately applied to your current role, as well as provide a pathway for greater career success. To qualify for a scholarship, your selected degree program must meet the hiring needs of Centura Health.

Supported by philanthropy, this unique opportunity would not be possible without the generosity of Walden University, Centura Health and our community of foundation donors who include some of our own incredible caregivers.

By removing the heavy financial burden of higher education, we hope this generous program, designed specifically for our incredible people, will help you live your mission, achieve your career aspirations and build flourishing communities.

“I felt it was a great opportunity to earn the credential for a leadership position while working in a clinical position,” Luke Angel, manager of rehabilitation at Mercy Regional Medical Center, shared. “I can complete coursework around my work and life schedule. If I am extremely busy one week, I can adjust my study schedule to accommodate, then just pick a weekend to get caught up.”