| Dec. 8, 2020 Edition 71 |
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With great honor we announce five Centura Health facilities were named as 2020 Leapfrog Top Hospitals. This is the first time our ministry has been recognized with this award and is a testament to our achievements in our HRO journey.
Inspire Wellbeing offers a wide range of options to support your whole health at no cost to you – like Wellness Coaches, who can help you plan and take action to reach your wellbeing goals.
Information Technology will perform monthly maintenance and updates that will result in downtimes for associates.
Make a difference in a family's life this Christmas season! Catholic Charities' Adopt-A-Family program matches compassionate donors like our incredible people with families and individuals in need.
Help Information Technology (IT) help you! Leverage one of many convenient ways to connect with an IT representative so your issue is resolved as quickly as possible and your focus remains on providing whole person care.
View opportunities to engage in upcoming discussions that can assist you in your professional and personal lives, especially during the recent surge in the COVID-19 pandemic.
Centura Health Human Resources has taken a more customer-focused approach to serving our valued people and creating a better experience where you can flourish.
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| © 2020 Centura Health. All Rights Reserved. Proprietary and Confidential - for internal distribution only. |
At Centura Health, we are committed to achieving zero preventable harm to caregivers, patients and their families. One strategic way we measure and demonstrate our commitment to zero preventable harm is through participation in the Leapfrog Hospital Survey. This annual voluntary survey assesses hospital safety, quality and efficiency based on national performance measures and allows us to benchmark our progress in improving the care we deliver.
The highest performing hospitals on the Leapfrog Hospital Survey are recognized annually with the prestigious Leapfrog Top Hospital Award. The award is not given to a set number of hospitals, but rather, to all teaching, general, rural, and children's hospitals that meet the high standards defined in each year's Top Hospital Methodology.
For the first time in our ministry, Centura Health facilities were recognized as 2020 Leapfrog Top Hospitals:
Top General:
Our mission is whole person care. We are connected in this common purpose, and we know caring for the whole health of our incredible caregivers is just as important as caring for our patients and communities. That’s why we’ve launched an all-new associate wellbeing program, Inspire Wellbeing, which offers a wide range of options to support your whole health.
One exciting and effective option available to you through Inspire Wellbeing is Wellness Coaching. Whether your goal is to lose weight, spend more quality time with your family, reduce stress or improve your financial health, wellness coaching can help you design a plan and take action to incorporate sustainable healthy changes into your busy life!
The holiday season can be a hard time to make progress toward your whole health goals. Wellness coaching is a great option to help you stay on track through the holidays and beyond! This offering is available to Centura Health associates and their covered spouses at no cost. See the blue box below for options applicable to you.
You can also earn 200 Inspire Wellbeing Program Points when you complete three coaching sessions by March 31, 2021. (Please allow up to 30 days for points to be reflected in your account after the completion of these three sessions.)
Click here to log in or register for your Inspire Wellbeing account, and take the next step on your wellbeing journey today!
Wellness Coaching with Rally Coach from United HealthcareFor associates and spouses on a Centura Health Medical Plan, United Healthcare, offers telephonic and online coaching through Rally Coach for a variety of wellness topics. You can choose from self-paced online coaching or work 1:1 with a coach by telephone. Click here to get started or call (800) 478-1057.CREATION Life Wellness Course The Clinical Mission Integration Team has developed special training programs and lifestyle seminars for CREATION Life, our faith-based whole person care program. Learn more about the eight principles of wellness: Choice, Rest, Environment, Activity, Trust Interpersonal Relationships, Outlook and Nutrition. By making a few small changes in your daily routine, you can enjoy better health, more happiness, and a more fulfilling life. Contact Amy Carveth, Clinical Mission Integration Specialist amycarveth@centura.org for more details. Penrose and St. Francis Hospitals Wellness CoachingFor South State associates and spouses enrolled in a Centura Health Medical Plan employed at Penrose-St. Francis Medical Center, wellness coaching is available to you in person or virtually. Get started today by calling (719) 776-5034 or emailing Anne Stoller-Lee at AnneStoller-lee@Centura.org.St. Catherine Hospital Wellness CoachingFor St. Catherine Hospital associates, wellness coaching is now available to you in person or virtually. Get started today by contacting Bridget Clarke at (620) 272-2157 or email bridgetclarke@centura.org. |
| Critical Applications | |
| Application | Workaround |
| 3M 360 Encompass | There is no workaround for this application. |
| Alaris Interoperability | Use the Alaris IV Pump Integration Downtime Recovery Checklist. |
| Ascom Vital Sign Alerts (St. Francis NICU) | Ascom will not provide vital sign alerts to Cisco phones and requires the downtime procedures to be initiated. |
| Avasure Virtual Telesitters | Avasure Virtual Telesitters will be unavailable. Initiate downtime procedures including in-person sitting coverage. |
| HUGS | HUGS Infant security system will be unavailable. Onsite security should be notified of downtime and unit doors monitored. |
| Natus Neuroworks | Please initiate downtime procedures. |
| Nurse Call Systems (All) | Nurse Call systems will not send alerts to phones. Nurse Call alerts will alarm at the main console. Downtime procedures should be in place and the nurse call console should be monitored while the system is down. |
| OBIX | OBIX will be unavailable. Downtime procedures including in-person monitoring should be initiated which may require increased staff. |
| Point of Care lab tests uploading to Epic | Point of Care lab results will not upload to Epic during the full maintenance window. POC tests completed during the downtime will upload to Epic once the downtime is complete. |
| Pyxis | Pyxis stations will automatically be placed on critical override in order to pull medications. |
| Interfaces (Rhapsody) | Orders, Results and Patient Demographic information for Admissions and Transfers will not display in Epic until after the downtime window is complete, at 0030 MT. Please initiate downtime procedures during this planned downtime. |
| WellSky Transfusion – Blood Bank | WellSky Transfusion (Blood Bank) will not be available. The labs should initiate downtime procedures if the application is needed during the downtime. |
| Computer workstation security updates | Following the installation of workstation updates, you will see a 15-minute countdown and then the workstation will automatically restart. |
Make a difference in a family's life this Christmas season! Catholic Charities' Adopt-A-Family program has been helping the Colorado community for over a decade, matching compassionate donors like you with low-income and struggling families and individuals. With your help, we can provide holiday gifts to seniors, children and families who otherwise would have none. Recipient families receive services through our various ministries and are nominated by the Catholic Charities staff person working with them on a regular basis. Thank you for helping provide hope this Christmas season!
Two ways to give:
1. Sign up to Adopt-A-Family and shop for a family's or an individual's Christmas needs. NEW THIS YEAR! Want to shop without leaving your house? We have Gift Card options this year to make it easy and simple to participate!
2. Don't have time to shop? We'll shop for you! Make a financial gift and we'll do the shopping for you! All of the donations will be used to provide holiday gifts to seniors, children and families who would otherwise have none.
Questions? Call 720-799-9316 or aaf@ccdenver.org.
To ensure faster resolution of time-sensitive issues, Information Technology (IT) has created multiple options for reporting issues or requesting services. While it may be tempting to go through “alternative” channels (e.g., sending emails to your go-to person, asking your clinical informaticist, waiting to report issues at Safety Huddle, ignoring or failing to report issues, etc.), doing so may significantly delay the issue resolution time.
In fact, 74% of all calls to the Centura Service Center are resolved during the initial call. Only 26% of the calls are escalated to Tier 2 support. You can trust that 7 out of 10 calls will be resolved within minutes of reaching out to the Service Center.
We are here to help you! Current options for reporting issues, requesting IT assistance or support include:
Centura’s Human Resources function has always been dedicated to serving the business needs of our organization and creating consistent practices and best-in-class experiences for our people. You can review a new directory here that summarizes all functional areas within HR with photos of the whole team working to support our unstoppable people.
The People Resource Center expands Centura’s Human Resources reach and is the point of contact for all your human resource-related inquiries, including questions related to the following areas:
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