| Dec. 1, 2020 Edition 70 |
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Your direct supervisor will begin sharing results with you soon, and together, you and your team will partner to build action plans that will elevate the Centura Health experience for all our incredible people.
Beginning today, associates will be able to conveniently submit issues regarding pagers or pager notifications through Centura Health's Self Service Hub.
Centura Health Human Resources has taken a more customer-focused approach to serving our valued people and creating a better experience where you can flourish.
The application Centura Health uses to record calls, Verba, will be unavailable from 9 a.m. to 1 p.m. (0900 until 1300 MT) Saturday, Dec. 5. Please note that during this downtime no phone calls will be recorded.
Giving to your community and caring for those around you is an important part of your whole health. Find giving opportunities through Inspire Wellbeing, our associate wellbeing program!
View opportunities to engage in upcoming discussions that can assist you in your professional and personal lives, especially during the recent surge in the COVID-19 pandemic.
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| © 2020 Centura Health. All Rights Reserved. Proprietary and Confidential - for internal distribution only. |
We recently asked you to participate in our Associate and Physician Engagement Pulse Survey, offering an opportunity to share your story. Across our system, 59% of our associates and 23% of our physicians took the time to respond, and we are grateful for the incredible input, ideas and recommendations. Your thoughtful feedback will help us on our journey to achieve the aspirations of Centura Health 2025 and discover even better ways to move health forward.
Your direct supervisor will begin sharing results with you soon, and together, you and your team will partner to build action plans that will elevate the Centura Health experience for you and all our incredible people.
We are committed to using the results of these surveys to celebrate our strengths, support you in your mission and advance the way we deliver whole person care. Thank you for all you bring to our shared and meaningful journey. Together, we are Centura Health, and we are truly unstoppable.
In order to best serve our incredible physicians, advanced practice providers, and associates with pager needs, Centura Health Information Technology (IT) has added a new Self Service Request regarding issues with Pagers or Pager Notification in the Self Service Hub. This new request, titled Pager/Notification Alert Issue, will be available starting today, Dec. 1.
This request will allow you to request a new pager, replace a broken pager, add or remove a pager and/or cell phone to code groups, and report missing alerts.
How to Submit a Pager/Notification Alert Issue
Centura’s Human Resources function has always been dedicated to serving the business needs of our organization and creating consistent practices and best-in-class experiences for our people. You can review a new directory here that summarizes all functional areas within HR with photos of the whole team working to support our unstoppable people.
The People Resource Center expands Centura’s Human Resources reach and is the point of contact for all your human resource-related inquiries, including questions related to the following areas:
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Centura Health uses the Verba application to record phone calls. This application is used primarily when calling the Centura Health Service Center or PBX switchboards.
On Saturday, Dec. 5, from 9 a.m. to 1 p.m. (0900 to 1300 MT), Information Technology (IT) will upgrade these services, resulting in a planned downtime.
During this downtime, no phone calls will be recorded, and the historical recordings will not be available until the upgrade is complete.
Our mission is whole person care, and we are committed to improving the health of our communities. We are connected in this common purpose, and we know caring for our communities and giving back to those around us is just as important as caring for our patients.
Our associate wellbeing program, Inspire Wellbeing, offers a wide range of exciting options to support your whole health – including a robust list of giving opportunities. As we enter the season of giving, browse this new resource to find options that are right for you.
Giving to your community and caring for those around you is an important part of your whole health. When you record your giving in the Inspire Wellbeing platform, you can earn up to 100 program points* toward your Inspire Wellbeing incentive.
We know the holidays are a busy time, and every season is a good time to do something meaningful in your community. These giving options will continue to be available on the Inspire Wellbeing platform throughout the year so you can find an opportunity that best fits the needs of your full life.
Click here to get started today. You can find the list of giving opportunities in the Programs tab on your Inspire Wellbeing dashboard.
*50 program points will be awarded for each volunteer experience recorded in your Inspire Wellbeing account, and you may enter a maximum of two volunteer experiences to be counted toward your wellbeing incentive.
Questions?
Contact the wellbeing customer service team at 888.282.0822 or info@navigatewell.com.