Oct. 6, 2020  Edition 62
Featured Story
Gratitude for our Incredible Caregivers
TOP STORY
We are pleased to share with you video messages from some familiar personalities expressing their heartfelt gratitude for you and your work.
 
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Q2 PERFORM is underway
Now that the second quarter has begun, be sure to schedule a conversation with your leader about your strengths, development interests and goals before October 30.
 
 
Kronos WFD: Building new paths forward
Click below for the latest updates on Clairvia and Low Census PTO entry, and be sure to take advantage of the training and support options available.
 
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A flu shot is more important than ever during COVID-19
Not only will the vaccine help protect you and those around you from getting the flu – it could also help free up health care workers and resources responding to the pandemic.
 
Become a mentor for our newly hired associates
This 12-week program connects newly hired associates and leaders with colleagues who will provide personalized guidance and enhance the new hire’s onboarding experience.
 
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Join the ‘Regain Your Rhythm’ wellbeing challenge today!
To help support your whole health, Inspire Wellbeing is offering a four-week challenge designed to help you achieve your wellness goals.
 
Apprenticeship programs: Earn while you learn!
We are now accepting applications for our Sterile Processing, Pharmacy Tech and Medical Assisting Apprenticeships, which begin in January 2021.
 
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Our unstoppable people
Dr. Andrew French has been named Vice President, Physician Executive for Quality, Safety, and Clinical Operations, and Morgan Thomas will serve as Enterprise Director of Quality Operations, along with additional structural changes within our Quality team designed to optimize clinical excellence.
 

 
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October is Breast Cancer Awareness Month
Breast Cancer Awareness Month
This week, learn about the causes and risk factors for the second most common cancer for women in the United States.
 
Win great prizes while helping protect patient data!
Security Awareness Month
Beginning this week, complete weekly Security Awareness Training video trainings, you’ll be entered into our prize giveaways.
 
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The importance of taking PTO
EAP resources
Our Employee Assistance Program administrator reflects on the vital importance of taking time to relax and recharge - especially during the pandemic.
 
Cosmic lottery
Reflection
For every act of kindness, every word of encouragement, every time we speak or act on behalf of the lost, the least, and the last, we receive a hundredfold in return.
 
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Content submissions

The next issue of The Weekly Spark will publish on Tuesday, Oct. 13. You may submit content for inclusion at any time, but if the next issue is your target date for publication, please submit to Corporate Communications by Wednesday, Oct. 7.

 
Our Mission
We extend the healing ministry of Christ by caring for those who are ill and by nurturing the health of the people in our communities.

 
Contact Us
Our Website
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Oct. 6, 2020 Edition 62
Gratitude for our Incredible Caregivers

Vance McLarren, President, CHPG

Heroes are born in a time of crisis. I’m incredibly proud of our caregivers and the sacrifice, collaboration and dedication we continue to see throughout the COVID-19 pandemic. With your expertise, our medical group was able to quickly adapt to provide virtual care and continue safely meeting the needs of patients during the height of the pandemic. This technology will continue to serve us well in our new normal. Guided by a commitment to excellence and innovation, teams from Centura Health’s Enterprise and Corporate Service Center offices worked together to provide critical support services to our colleagues at the bedside. While there are no words to adequately express my gratitude to you, I hope these messages from familiar faces serve as a heartfelt reminder of how much your dedication and sacrifice are appreciated.

Watch: Gratitude for our incredible caregivers, part 4

Oct. 6, 2020 Edition 62
Q2 PERFORM is underway

Now that the second quarter has begun, be sure to schedule a conversation with your leader about your strengths, development interests and goals before October 30.

Be a role model 
Associates and leaders should now “start a conversation” within PERFORM. You can access the system from My Virtual Workplace (through single sign on) from the “Work Tools” tab selecting “Non-clinical Tools” then selecting “Glint Perform.”

Start a conversation
The quick reference guide will help you begin the process. First, everyone completes the Self Reflection tab. For goal-setting, associates will be prompted to enter one or two development goals for the quarter. Associates have the option to add one business (organizational) quarterly goal focused on and aligned with our 2025 strategy and your department or facility’s FY21 goals. Leaders are encouraged to have two business goals and one or two personal development goals for each quarter.

Questions?
A toolkit is available on LeaderResource. eLearning modules on continuous development conversations using the PERFORM platform are available in the LEARN course catalog. You may also reach out to your Human Resources Director, or email perform@centura.org for additional support.

Oct. 6, 2020 Edition 62
Kronos WFD: Building new paths forward

Optimizing timekeeping and scheduling with Kronos Workforce Dimensions (WFD) takes time and a commitment to keep learning, experiencing and better understanding the system – from associates, leaders and timekeepers, as well as our WFD steering team as we continue making adjustments to streamline and enhance the system. Your ongoing feedback is helping us build a better experience and deliver on the value expected by our leaders, timekeepers and associates.

This month you will see several changes and new resources:

What’s not changing is our ongoing commitment to support you and ensure WFD provides a top-notch user experience for our people. We will continue to provide training sessions each week to answer questions and support education on best practices for working and optimizing your time in WFD.

Low Census PTO at the clock
On Oct. 5, non-exempt (hourly) employees will see some changes at the clock, and managers will be able to make edits for Low Census with PTO in their timecards. Non-exempt employees will see a new button and will complete a few extra steps, which should not increase your time at the clock. This change still tracks your time on your timecard, but also now allows managers to make any additional edits if needed. The job aid for time entry is updated and available in the WFD toolkit on MyVirtualWorkplace.

Clairvia
On Nov. 16, Clairvia will be upgraded to stabilize the infrastructure and ensure we minimize any security risks. It is necessary to maintain the existing Clairvia scheduling system for our clinicians until we are able to roll out Advanced Scheduling in Workforce Dimensions (WFD), which is expected in 2021. The upgrade will not change clinicians’ experience; it will simply provide additional stability and maintain a strong integration with WFD. 

Ongoing timekeeping and payroll support
Open support sessions for leaders and timekeepers are being held every Payroll Monday via Zoom from 9 a.m. – noon, including this coming Monday, Oct. 5. A link to access this session will be available at the top of the toolkit on MVW in advance of each Payroll Monday.

Additionally, a schedule of upcoming training and support sessions open to all leaders and timekeepers is also available in the WFD toolkits. The current schedule features trainings available through Oct. 30, and will be extended as needed.

Continue watching for future updates as we are committed to improving your user experience, and helping you leverage all the capabilities of WFD while streamlining your use of the system.

We greatly appreciate your continued support and collaboration. We encourage you to continue sharing your feedback as we work together to optimize WFD for our people.

Questions?
Contact the People Resource Center at 888-622-1111.

Oct. 6, 2020 Edition 62
A flu shot is more important than ever during COVID-19

An annual influenza vaccine is the best defense against the seasonal flu, and it’s important to get your flu shot every year to keep you healthy and making a meaningful impact in the lives of those around us. As caregivers, we have an ethical and professional obligation to make every flu season as safe as possible for our patients, communities and fellow caregivers.

As the COVID-19 pandemic continues to impact our communities, it’s more important than ever to get a flu shot this year. Not only will the vaccine help protect you and those around you from getting the flu – including your family, neighbors, coworkers and patients – but it could also help free up health care workers and resources responding to COVID-19.

With associate vaccination options available across the system, as well as locations available across our communities where you can receive a flu shot that’s covered 100% by most health insurance plans, including Centura Health Medical Plans, now is the time to make sure you’re protected against the upcoming flu season, and encourage your family members, friends and neighbors to get their flu shot too. According to the Centers for Disease Control and Prevention, getting an annual flu shot by the end of October is the best way to prevent becoming sick with the flu or flu-like illnesses, and the seasonal flu vaccine is most effective in preventing the spread of disease when a majority of people in our communities receive it.

“Everyone should get the flu vaccine, especially this year,” says Centura Health’s Dr. Stephen Cobb. “We have plenty of supply, and the supply is available right now.”

When a person receives a flu vaccine, it causes the body to create antibodies. This process takes approximately two weeks after vaccination. These antibodies provide protection against infection from this year’s anticipated strains of the flu virus. It’s important to know that last year’s flu vaccine won’t be of much help this year. Because flu viruses constantly adapt and evolve, new vaccines are released annually to best protect you and your loved ones. Also important: Dispelling the myth that the flu shot gives people the flu. In truth, the influenza vaccine contains inactivated (killed) viruses.

Though ongoing social distancing measures, mask-wearing and hand-washing related to COVID-19 could help reduce the severity of this year’s flu season, they are not substitutes for the influenza vaccine.

“That’s no reason to not get the vaccine,” Dr. Cobb says. “In fact, we need to do everything right – including getting a flu shot – to make sure we have ample health care capacity for all of our citizens.”

The Centers for Disease Control and Prevention recommends annual influenza vaccinations for everyone ages 6 months and older, with few exceptions. Vaccination is particularly important for people at high risk of influenza complications, including pregnant women, older adults and young children. In addition, people who have medical conditions such as asthma, chronic lung disease, heart disease, endocrine disorders, cancer and more can be at a greater risk.

Take advantage of one of our associate vaccination options today, or check in with your health care provider to ask questions and schedule your flu vaccination – and encourage all those around you to do the same. One shot can help make a meaningful impact in the lives around you by reducing the spread of illness. As we continue to come together to fight COVID-19, be sure to build your immunity and protect our communities by getting a flu shot this season.
 
As a reminder, all associates must submit proof of flu vaccination or an approved religious or medical exemption by Sunday, Nov. 15. Receiving a flu shot or submitting an approved exemption is a condition of employment.

Questions?
Click here to view Centura Health’ Influenza Vaccination Policy. Additional flu information can be found on our respiratory flu information site. You may also contact your supervisor or occupational health nurse.

Oct. 6, 2020 Edition 62
Become a mentor for our newly hired associates

This 12 week mentoring program is designed to connect newly hired associates and leaders (mentees) with colleagues (mentors) who will provide personalized guidance and enhance the new hire’s onboarding experience, ultimately laying a strong  foundation for success.  

Newly hired associates and leaders are invited to participate in the program as mentees.  Associates who have been with Centura Health for at least six months, are in good standing, and are invested in welcoming and onboarding new associates are invited to participate in the program as mentors.  Sign up to mentor a newly hired associate or leader using this link 
Click here:  MentorNomination

Mentors and mentees will build a supportive, professional relationship over the course of three months to ensure mentees have all the information they need, develop a network, and feel a sense of belonging.  Key areas of focus for the newly hired mentoring program include Department Knowledge (tools and resources, key people, and core business functions) and Organizational Knowledge (2025 strategy and goals, system/ entity structure, and system/ entity culture). To further enhance the mentoring experience, mentoring pairs will have access to virtual mentoring technology, MentorcliQ.  This software will support the mentor and mentee throughout their mentoring partnership.

Questions?  Email: mentoring@centura.org

Oct. 6, 2020 Edition 62
Join the ‘Regain Your Rhythm’ wellbeing challenge today!

To participate in this challenge, you need to register for an Inspire Wellbeing account. If you have not yet done so, take a moment today to complete your simple, one-time registration.
  • Associates: Register through MyVirtualWorkplace
  • Covered spouses: Register at wellbeing.centura.org
Now through the end of October, when you register for Inspire Wellbeing you’ll be entered into weekly drawings for Visa gift cards! 
Inspire Wellbeing, our new associate wellbeing program, is here to support you – mind, body and spirit. We know caring for the whole health of our incredible caregivers is just as important as caring for our patients and communities. Inspire Wellbeing is designed to be even more flexible and customizable to fit the needs of your full life, with all new wellbeing options to help you earn points toward your wellbeing incentive and amplify all the things that inspire your wholeness.

We are excited to announce our first Inspire Wellbeing associate challenge: Regain Your Rhythm!

During this four-week challenge, you’ll learn to turn your healthy wishes into concrete, achievable results. You’ll set a personal goal and track your progress with the help of weekly tips delivered right to your inbox. You can choose anything that fits your whole health goals – whether that means losing weight, spending more quality time with your family, improving your financial health or developing a new skill. No matter what you choose, you’ll discover how effective goals can help you find success!  

How it works:

You can earn Inspire Wellbeing rewards! When you complete the Regain Your Rhythm challenge, you will earn 100 program points toward your Inspire Wellbeing incentive.

Questions?
Contact the wellbeing customer service team at 888.282.0822 or info@navigatewell.com.

What’s the deal with all these points?
Program Points
All associates can earn up to 250 program points through Inspire Wellbeing. These points contribute to earning your wellbeing incentive – a premium reduction for associates on a Centura medical plan, or a one-time lump sum for associates not on a Centura medical plan.
Health Points
Associates and their covered spouses on a Centura medical plan can earn up to 750 health points by completing a preventative care visit, our online wellbeing survey, and a tobacco attestation or tobacco cessation program. Health points combine with program points to earn up to $1000 per person in premium reductions!
Challenge Points
Associates who join an individual or group challenge will earn challenge points by completing components of the challenge. If you earn enough challenge points, you complete the challenge. Challenge points do not equate directly to Inspire Wellbeing program points or health points, but Inspire Wellbeing program points may be earned by completing a challenge.

Oct. 6, 2020 Edition 62
Apprenticeship programs: Earn while you learn!

Centura Health is pleased to announce we are now accepting applications for our Sterile Processing, Pharmacy Tech and Medical Assisting Apprenticeships that will begin in January 2021! Apprenticeship programs offer a unique earn while you learn model allowing apprentices to complete education requirements and clinical hours concurrently while being a Centura associate. 

Medical Assistant: Offered through Arapahoe Community College, Front Range Community College (Denver Metro and Colorado Springs locations) or NIMAA (Durango, Kansas, Canon City and Summit County locations)
Requirements:
Demonstrated customer service and leadership skills; through high school organizational involvement and or previous employment.
Demonstrated basic office and computer skills.
Demonstrated basic knowledge of Microsoft Word, and E-Mail.
Attention to detail
HS Diploma/GED
BLS, Basic Life Support (BLS) from American Heart Association is required within 90 days of employment
 
Sterile Processing Tech: Offered through Front Range Community College (Classes take place at Avista Adventist Hospital)
Requirements:
Computer skills, required
HS Diploma/GED
 
Pharmacy Tech: Offered through Front Range Community College (Westminster Campus)
Requirements:
Previous experience within a pharmacy setting, preferred
Working knowledge of computer systems
HS Diploma/GED

For more information on the training programs and to apply, click here.

Questions?
Email CareerGrowth@centura.org 

Oct. 6, 2020 Edition 62
Our unstoppable people

New roles and structural changes within our Quality team

As we join in our shared efforts to optimize clinical excellence and build operational efficiencies across our connected ecosystem, we’d like to share details regarding new roles and structural changes within Centura Health’s Quality team. Effective Oct. 4, several members of our Quality team will transition roles and responsibilities to support our journey toward high reliability.  

Dr. Andrew French has been named Centura Health’s new Vice President, Physician Executive for Quality, Safety, and Clinical Operations. In his new position, Dr. French will lead quality and safety operations, regulatory readiness, medical staff services, and our Clinical Value Transformation (CVT) team. He has been serving as the Chief Medical Officer of St. Anthony North Health Campus and was previously the Chief Medical Officer of Castle Rock Adventist Hospital. Prior to joining Centura, Dr. French was the medical director of the emergency department at Denver Health Medical Center. Dr. French is an enthusiastic, accomplished leader with special interest in high reliability, clinical excellence, and is on a mission to add value to people and processes.

Dr. French will begin his new role on Oct. 4, and will continue to support St. Anthony North Health Campus (SANHC) during their search for their dedicated Chief Medical Officer.

Additionally, Morgan Thomas will now serve as our Enterprise Director of Quality Operations. This promotion expands her prior responsibilities as a Group Director of Quality Operations to now support the quality departments in all Centura Health hospitals. Morgan has a charismatic approach to quality leadership, and we are excited to utilize her well-rounded experience in quality and safety to further our mission of zero preventable harm.

As we strive to enhance the top quality whole person care we deliver and to better address the needs of our patients, we are also expanding our Patient Representative Team for better responsiveness to our consumers. We are bringing our Regulatory Affairs Program Managers together as an enterprise team to benefit the company in achieving exceptional regulatory readiness in every community we serve. Finally, our Patient Experience Program Managers will be transitioning out of the Quality department to work directly with entity executive teams as they collaboratively propel forward our efforts to meaningfully achieve patient experience goals.

Please join us in congratulating Morgan Thomas and Dr. Andy French on their new roles!

Questions?
Please contact Dr. Shauna Gulley at ShaunaGulley@centura.org.  

Oct. 6, 2020 Edition 62
October is Breast Cancer Awareness Month

Breast cancer is the most common cancer in American women, except for skin cancers.

October marks National Breast Cancer Awareness Month and serves as an important opportunity in our mission to build whole person care and flourishing communities. By brushing up on our knowledge of breast cancer, including its causes, risk factors, warning signs, and screening and treatment options, we can aid our own journey to whole health while better educating our patients and communities.

And through our incredible breast caregivers and cancer survivors, we can honor and be inspired by the strength and expertise that makes Centura Health a critical leader in breast care across Colorado and western Kansas.

What causes breast cancer?

Breasts are made of a variety of different tissues, including ducts, lobes and lobules and glands that produce milk and carry it to the nipple. The breasts also contain lymph nodes and fatty tissue.
Cancer develops when cells in the breast mutate and grow out of control, forming a tumor.

Most breast cancers—about 80%—are ductal carcinomas, which begin in milk ducts. About 10% of all breast cancers are lobular carcinomas, which develop in the lobes or glands that produce milk.

Learn more about Centura Health genetic counseling and testing services.

Do you know the risk factors?

No one knows if or when breast cancer will develop but understanding the risk factors for breast cancer may help you take preventive measures to reduce the likelihood of developing the disease.
Breast Cancer risk factors:

Aging: On average, women over 60 are more likely to be diagnosed with breast cancer. Only about 10 to 15% of breast cancers occur in women younger than 45. However, this may vary for different races or ethnicities.

Gender: Although nearly 2,000 men will be diagnosed with breast cancer each year, breast cancer is 100 times more common in women. The National Cancer Institute estimates that more than 190,000 women will be diagnosed with breast cancer annually.

Family history: Having a family history of breast cancer, particularly women with a mother, sister or daughter who has or had breast cancer, may double the risk.

Inherited factors: Some inherited genetic mutations may increase your breast cancer risks. Mutations in the BRCA1 and BRCA2 genes are the most common inherited causes. Other rare mutations may also make some women more susceptible to developing breast cancer. Genetic testing reveals the presence of potential genetic problems, particularly in families that have a history of breast cancer.

Obesity: After menopause, fat tissue may contribute to increases in estrogen levels, and high levels of estrogen may increase the risk of breast cancer. Weight gain during adulthood and excess body fat around the waist may also play a role.

Not having children: Women who have had no children, or who were pregnant later in life (over age 35) may have a greater chance of developing breast cancer. Breastfeeding may help to lower your breast cancer risks.

High breast density: Women with less fatty tissue and more glandular and fibrous tissue may be at higher risk for developing breast cancer than women with less dense breasts.

Certain breast changes: Certain benign (noncancerous) breast conditions may increase breast cancer risk.

Menstrual history: Women who start menstruation at an early age (before age 12) and/or menopause at an older age (after age 55) have a slightly higher risk of breast cancer. The increase in risk may be due to a longer lifetime exposure to the hormones estrogen and progesterone.

Throughout the month of October, this newsletter will detail various topics on breast health and breast cancer awareness. Be sure to check back next week for new information.

Oct. 6, 2020 Edition 62
Win great prizes while helping protect patient data!

Security Awareness Month to kicked off on Monday, Oct. 5 and will continue through Oct. 25! The Risk Management team will email security awareness training to all associates each week on topics that support our ongoing efforts to protect and secure Centura Health’s patient data and network infrastructure.

Complete each of the four videos, and you will be entered into a drawing to win one of several great prizes. Complete all four weeks of training, and you will have a chance to win one of two grand prizes – a Yeti Flip 8 Cooler or a Cornhole set! 

We appreciate your partnership in ensuring our organization’s security and look forward to a month of awareness, learning and a little fun.

Oct. 6, 2020 Edition 62
Cosmic lottery

“So – true story – I’m walking down Jefferson Blvd. and this old, long gray-haired hippie dude…leaps out of the bushes and grabs me by the lapels…and he shouts at me, “You won! You won, my friend! You won!”… I said “What did I win?” The old man cackled “Hah! Don’t you know?! You won the Cosmic Lottery!” “Cosmic lottery? Uhhhh…I don’t recall buying a ticket for that one” I said… “Yes! Yes! That’s it! The Cosmic Lottery: None of THIS had to be, yet it is! YOU didn’t have to be, yet you are! You won!”… “All you have to do to collect is recognize how much it’s worth, and then give it all away.”

It’s not your everyday encounter writer John Monczunski relates in the above Facebook post; being confronted by a wild man shouting what appears to be nonsense, but what may also be understood as a prophetic utterance, is indeed a rare experience. We are not likely to be accosted by a deranged stranger, but hopefully we will somehow be made aware that we, too, without realizing our good fortune, have won the Cosmic Lottery that is life,   

“None of THIS had to be, yet it is! YOU didn’t have to be, yet you are!” How amazing is it to be alive, and to be the person we happen to be? Whether you believe in creationism or evolution, reality, even with all its imperfections, is pretty sacred stuff. We have won, we are here, we’re alive, we are!

The old hippie topped off his “you won” declaration with this piece of wisdom: “All you have to do to collect is recognize how much it’s worth, and then give it all away.” Seems simple enough, but simple can be difficult. We don’t collect our winnings by winning. We don’t make the most of life by striving for and achieving material success and then pocketing our hard-earned wealth. We cash in on our winnings when we realize the value of life – its significance, its sacredness, its mystery; we win when we are open to the wonder of it all. And we “give it all away” when, by how fully we live and how compassionately we care, we share with others our appreciation and excitement for having “won.”    

The paradox at play here is that we always get more than we give. For every act of kindness, for every word of encouragement, every time we speak or act on behalf of the lost, the least, and the last, we receive a hundred fold in return. We have indeed won the Cosmic Lottery; now the challenge is to live it, and to give it all away.

Tom Stella, NCC
Corporate Chaplain
tomstella37@gmail.com