Sept. 15, 2020  Edition 59
Featured Story
Gratitude for our Incredible Caregivers
TOP STORY
Over the next five weeks, we are pleased to share with you video messages from some familiar personalities expressing their heartfelt gratitude for you and your work.
 
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Associate flu shots coming soon!
As we continue navigating the COVID-19 pandemic, associate flu shot delivery may look a little different this year. Be sure to get your annual influenza vaccine to help defend against seasonal flu, protecting your whole health and the health of those around you.
 
Have you scheduled your yearly preventative care visit?
Preventative care is a vital part of your whole health. Schedule your yearly preventative exam today to enhance your wellbeing and ensure you receive your full reward through our new associate wellbeing program, Inspire Wellbeing.
 
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Celebrating YOU during our Farmer’s Market Pick-up day
Each year, we look forward to hosting our annual Fall Festival to show our appreciation for your incredible commitment to our healing ministry. With help from our annual Fall Festival partner Miller Farms and the Mineral Connect committee, we are bringing a Farmer’s Market Pick-up to you, ensuring we socially distance and mask up.
 
Reminder: Virtual Blessing of Hands takes place today
Corporate Chaplain Tom Stella and Mark Stoddart, Vice President of Ministry Formation & Workplace Spirituality, will lead a 10-minute service today at 10 a.m. All Mineral, Havana and Holly office associates may click here for an Outlook calendar invite that includes Zoom meeting access to the service.
 
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Centura Celebrates World Patient Safety Day
As we continue to advance the work of Centura’s HRO Journey, join us as we observe World Patient Safety Day Thursday, Sept. 17.
 
Government grant requirements now fully centralized
Moving forward, all associates who seek award money will need to reach out to contacts in Corporate Responsibility, Legal and Treasury regarding the process and use of information.
 
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EAP services expand to include PRNs
PRNs and their immediate family members are now eligible for services provided by our Employee Assistance Program.
 
Life is hard – EAP can help
Informational mini-video series
Whether you’re working on the front lines of COVID-19, are worried about current events or just have a lot on your plate, your workplace assistance administrator offers resources to support your journey. View this series’ final video, Creative calming, to learn more.
 
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Dispelling common myths about suicide
Suicide Prevention Month
A Centura Behavioral Health Consultant and professional counselor shares the personal experience that inspired her passion for destigmatizing suicide, and dispels three common myths.
 
Last chance to apply for a Walden scholarship!
Today is the last day to apply for a scholarship up to $22,500 to Walden University.
 
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Reminder: IT third-Tuesday application downtimes
Information Technology will perform monthly maintenance today starting at noon. Click below to see which applications will be affected and the workarounds to use, if applicable.
 

Our unstoppable people
Sissel Jacob is named Vice President of Operations at St. Anthony North Health Campus, and Petra Olsen is promoted to Vice President of IT Applications.  
 
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Content submissions

The next issue of The Weekly Spark will publish on Tuesday, Sept. 22. You may submit content for inclusion at any time, but if the next issue is your target date for publication, please submit to Corporate Communications by Wednesday, Sept. 16.

 
Our Mission
We extend the healing ministry of Christ by caring for those who are ill and by nurturing the health of the people in our communities.

 
Contact Us

 
 
Sept. 15, 2020 Edition 59
Gratitude for our Incredible Caregivers

President and CEO, Peter D. Banko
Gratitude – from the Latin word gratus meaning pleasing and thankful – is a showing of appreciation for and to return kindness.  Extending and receiving gratitude in life helps us feel more positive emotions, relish good experiences, improve our health, deal with adversity, and build stronger relationships.  To each and every one of our 21,000 caregivers across our flourishing communities in Colorado and western Kansas, there are no words to express the gratitude I have for you and the sacrifices that you and your family have made on behalf of our healing ministry in the past six months.  I am forever thankful and grateful for your unwavering commitment in keeping our health system healthy and thriving through your tireless work and whole person care.  Over the next five weeks, we are pleased to share with you video messages from some familiar personalities expressing their heartfelt gratitude for you and your work.  I hope these small messages energize you and remind you how appreciated you are during these truly historic times.

Watch: Gratitude for our incredible caregivers, part 1
 

Sept. 15, 2020 Edition 59
Associate flu shots coming soon!

All associates must submit proof of flu vaccination or an approved religious or medical exemption by Sunday, Nov. 15. Receiving a flu shot or submitting an approved exemption is a condition of employment.
An annual influenza vaccine is the best defense against seasonal flu, keeping you healthy and making a meaningful impact in the lives of those around us. It is our responsibility to the people we serve to help protect the whole health of our communities by preventing the spread of illness – and getting immunized against the seasonal flu is extra important this year as the COVID-19 pandemic continues. 

Make sure to get your flu shot by Nov. 15. Associate vaccination opportunities will begin soon across our system and will continue through the end of October.

The health and safety of our incredible people remains our top priority, and as the COVID-19 pandemic continues, flu vaccination options will look a little different this year. Each Centura facility will be delivering associate vaccines in the way that makes the most sense for that location, but options may include:

Check your entity newsletter to find out which option(s) will be available at your facility and to learn more about specific dates and times.
 
If you prefer, you may receive the vaccine from a health care provider or pharmacy of your choice and submit proof of vaccination to your occupational health representative (click here for locations where you can receive a vaccine that’s covered at 100% by our Centura Health Medical Plan). 

Be sure your family members and dependents get vaccinated too!
The seasonal flu vaccine is most effective in preventing the spread of disease when the majority of people in our communities receive it. Influenza vaccinations are considered preventive under our Centura Health Medical Plan and are covered at 100%. Your covered family members and dependents can visit any of these locations nationwide to receive their vaccine at no out of pocket cost.  

Many other health insurance plans also consider the vaccine preventive; contact your carrier for coverage details.

Exemptions
New and temporary medical exemptions must be submitted annually to Human Resources. If you are requesting a medical exemption, you should schedule an appointment with a health care provider well in advance of the submission due date. If your exemption was marked permanent by your provider last year, your provider does not need to re-sign the form – only an associate signature is required annually. New and temporary exemptions need both a provider and associate signature every year.

If you have a sincerely-held religious belief which conflicts with influenza vaccination, you may complete a formal request for religious accommodation. Religious exemptions must be submitted annually to Occupational Health. It is important to allow sufficient administrative review time; therefore, we encourage you to submit a request for religious exemption as soon as possible.
 
Questions?
Click here to view Centura Health’ Influenza Vaccination Policy. Additional flu information can be found on our respiratory flu information site. You may also contact your supervisor or occupational health nurse.
 

Sept. 15, 2020 Edition 59
Have you scheduled your yearly preventative care visit?

It’s important to know that Code You accounts do not carry over to the new Inspire Wellbeing platform. To participate in Inspire Wellbeing, you will need to complete a simple, one-time registration.
  • Associates: Register through MyVirtualWorkplace
  • Covered spouses: Register at wellbeing.centura.org
Now through the end of October, when you register you’ll be entered into weekly drawings for Visa gift cards. The earlier you register, the more chances you have to win!
Our mission is whole person care. We are connected in this common purpose, and we know caring for the whole health of our incredible caregivers is just as important as caring for our patients and communities. That’s why we’ve launched an all-new associate wellbeing program: Inspire Wellbeing.

The Inspire Wellbeing program encourages you to build a meaningful relationship with your health care provider that supports proactive care, empowers you to take charge of your health – mind, body and spirit – and saves you money in the process. One key element of building this relationship with your provider is your yearly preventative care visit.

What counts?
We want you to complete the type of preventative care that makes the most sense for you – including a yearly well visit, a well woman exam, a global pregnancy visit, or other similar preventative care. Click here for a complete list of medical codes related to preventative care visits.

Don’t wait to make an appointment
Health care providers allocate a certain number of preventative care appointments within their practice each week. If you are completing your yearly preventative care visit to earn wellness incentive dollars, consider scheduling now to ensure you are able to get an appointment, even if you wait until February or March to be seen.

How do I earn?
To earn Inspire Wellbeing points if you (and your covered spouse, as applicable) are on a Centura Health medical plan*, record your preventative care visit in your Inspire Wellbeing account before the earning period ends on March 31, 2021. You will need to provide the name of the provider, the date of your visit, the provider office and address. Your annual wellness visit will be validated using claims information. If a validation cannot be made, you will be contacted to provide additional documentation for validation. No lab tests or forms need to be submitted. Your wellness visit may be completed anytime between April 1, 2020 and March 31, 2021.

Please note: No labs or cotinine testing are required to earn your reward. Labs performed are at the discretion of you and your provider, and no lab results or biometric screening are required to earn your wellbeing rewards.

If you have already completed a preventative care visit since April 1, 2020, you’re all set for this plan year. Just report your visit in the Inspire Wellbeing platform to earn your wellbeing reward.

Inspire Wellbeing registration questions?
Contact the wellbeing customer service team at 888.282.0822 or info@navigatewell.com.

Associate Benefit plan and wellbeing program questions?
Contact the People Resource Center at 1-888-622-1111 or at peopleresourcecenter@centura.org.

*If you are not covered by a Centura Health medical plan, you can still earn a wellbeing incentive! Associates not on a Centura Health medical plan can earn up to $250 in cash rewards by earning program points. Register for your Inspire Wellbeing account today to learn about the variety of options available to support you on your wellbeing journey.

Sept. 15, 2020 Edition 59
Celebrating YOU during our Farmer’s Market Pick-up day

During the COVID-19 pandemic, we have had to forego many of the activities and traditions that have weaved the fabric of our lives both personally and professionally.

One such sacrifice this year is the Fall Festival for Enterprise and Corporate Service Center associates, held annually to show Centura Health’s appreciation for the incredible work our caregivers do to contribute to our mission of building whole person care and flourishing communities. Although we may not be able to hold the event in a traditional fashion, we admire and celebrate your fortitude in the face of this year’s adversity.

With assistance from our festival partner Miller Farms and the Mineral Connect committee, we will host a Farmer’s Market Pick-up at the Enterprise office, 9100 East Mineral Circle, on Thursday, October 1 from 9 a.m. to 1 p.m. This event, open to all our Mineral, Havana and Holly associates, will feature a bag of fresh vegetables – including roasted chiles and a small pumpkin – handed out to each associate who drives or walks up (wearing a mask) to the front of the building.

The Farmer’s Market has been a popular attraction in previous Fall Festivals; we hope this demonstration of our ongoing gratitude will make your day – and dinner plate – a little more festive!

To keep the event organized, we have established pick-up times based alphabetically on associates’ last names:

We ask that you click on the appropriate link above and acknowledge your plan to participate; this will allow Miller Farms and our committee to more accurately plan quantities for the day, avoid wasting food, and ensure appropriate social distancing.

We look forward to seeing you at the Farmer’s Market Pick-up as we anticipate a return to full autumn festivities in the future!

Questions?
To volunteer to hand out food, contact Mineral Connect organizers Cyndi Kline at CynthiaKline@Centura.Org or Pamela Garza at PamelaGarza@Centura.Org.

Sept. 15, 2020 Edition 59
Centura Celebrates World Patient Safety Day

World Patient Safety Day is a time to Unite for Safe Care – patients, advocates, health workers and leaders – together globally, will continue to work to ensure patient and health worker safety in every nation on earth.

As we celebrate World Patient Safety Day, we pause to reflect and share the amazing work Centura Health has done so far along our HRO journey as we work tirelessly to reduce patient and associate harm. The core principles that guide the Patient Safety Movement Foundation and drive World Patient Safety Day — safety, transparency, equity, and communication — could not be more important to everyone right now.

Sharing the same key principles of reducing harm to patients and associates, World Patient Safety Day brings to focus all we’re working for, including refining and optimizing our HRO Universal Skills to use them consistently in the work we do. We’re uniting in the stand to bring public awareness to patient and health worker safety and are working to bring this important topic to the public focus. While we’ve always had an emphasis on patient safety and have been working to bring this to the forefront across our continuum of care, now is the time to share our work more publicly and amplify this work across our communities.

Click here for key facts about World Patient Safety Day and why it’s important to speak up for safety.
 

Sept. 15, 2020 Edition 59
Government grant requirements now fully centralized

Whenever a company wants to be eligible to seek grants or other types of contracts from the federal government, it must first register to receive an assigned DUNS number. A DUNS number is a unique nine-digit number that the government uses to identify organizations and access information about them for purposes of granting money. In addition, companies are required to be registered on the SAM.gov website in order to do business with the federal government.

Effective immediately, DUNS numbers for all our legal entities are centrally managed by a cross-departmental team from the Corporate Responsibility, Legal and Treasury departments. We recently reviewed our nearly 50 DUNS numbers and did some consolidating, paring them down to 12. In addition to a handful of individual facilities, we have retained DUNS numbers for:

Should you need to use a DUNS number or are asked to provide one, please first reach out to Lisa Rowen (Corporate Responsibility), Carol Savier (Legal) and Josh Josephson (Treasury) for more information and approved use.

Additionally, SAM.gov registrations that enable our legal entities to apply for and receive government awards are now centrally managed by Corporate Responsibility’s Grants Compliance team. 

As a reminder from a previous newsletter article, anyone interested in seeking grant funding must go through an approval process with the Enterprise Grants Council before an application can be submitted. Centralized approval and management of grants is critical to align resources with strategy, manage the accompanying regulatory and audit risk, and properly plan for and support all stages of a grant award. This formal review and approval process will help ensure all grant applications are thoroughly planned and properly submitted. Additionally, the process will ensure that awarded grants are routed to the correct personnel to set up the grant fund and monitor the grant appropriately to maximize the benefit for our associates, patients and communities.

Should you have a question about entity registrations in SAM.gov or grant processes, please contact Lisa Rowen in Corporate Responsibility at LisaRowen@Centura.org.

Sept. 15, 2020 Edition 59
Life is hard – EAP can help

Creative calming
 

 

Sept. 15, 2020 Edition 59
Dispelling common myths about suicide

September is National Suicide Prevention Month, a chance to understand, to learn, and to possibly one day even help prevent someone you know from taking his or her life.

After all, our Centura Health mission to extend the healing ministry of Christ includes not just body and spirit, but a focus on the mind as well. Behavioral Health, which includes suicide prevention, is a key part of that mission.

In the article below, Tara Swain, a Centura Behavioral Health Consultant and professional counselor, shares the personal experience that inspired her passion for destigmatizing suicide, and dispels three common myths.

Inspired to help

In 2012, I was vacationing in Las Vegas with my family. Like many tourists, we were excited to visit the Hoover Dam. Upon approaching the parking structure, we heard a cacophony of emergency sirens. As they grew louder, a feeling of dread washed over my body.

My initial thought: “Someone has jumped off the Hoover Dam.” As we exited the parking structure, my hand tightly gripping my four-year-old’s, I reluctantly made my way to the overlook.  My suspicions were confirmed. Someone had in fact jumped only minutes before our arrival, their lifeless body covered by a yellow tarp.

I made sure to shield my son from any chance he could discover what had occurred. It was difficult to control my emotions. I felt a strong urge to cry despite not knowing the person who had just minutes before died from suicide. I wanted to know why. Why had this person wanted to die? How had they been able to summon the courage to jump? If I would have gotten there a few minutes before would I have been able to “talk him down?” 

Of course, these are questions that can never be answered. They’re the same questions that loved ones are left to agonize over after the loss of someone to suicide.

Myth 1: Suicide is an “easy” way out

You may have noticed and even paused at my use of the word “courage.” This brings me to the first myth of suicide I would like to dispel: the myth that suicide is an act of cowardice and an “easy out.”  

According to the World Health Organization, suicide accounted for 1.4% of all deaths worldwide, making it the 18th leading cause of death in 2016. Despite the far reach of suicide, it is a taboo subject for most. From Dr. Thomas Joiner’s book, Myths About Suicide, there is much we can learn about one of the most shamed of human behaviors. 

Dr. Joiner points out many cases to support his argument that suicide is not easy and one has to cross the threshold of fearlessness in order to attempt a suicidal act. He points out that for every death by suicide there are 20 attempts. It seems if suicide were “easy” this ratio would be much lower.

He also discusses the need for habituation to pain and has studied various groups of people who are exposed to high levels of pain, such as long-distance cyclers. Of the approximately 60 Tour De France winners, three have died from suicide and a fourth is speculated to have as well. Although this may seem to be a small number of people, it is several hundred times the rate people die of suicide in the United States (about 10 per every 100,000).

Long distance cycling has a reputation for being one of the most painful of sports due to crashes and the agonizing training. These athletes could hardly be described as “cowards” and yet there appears to be a connection between suicide and Tour De France winners.

Myth 2: Suicide is “selfish”

A second myth that I have encountered numerous times is the idea that suicide is “selfish.”  Of course, it is impossible to know exactly what is going on in the mind of an individual that has died from suicide, but suicidal individuals who have not died can inform us of their thinking at the time.

According to Dr. Joiner, there are two psychological states that must exist for someone to strongly consider suicide. These states include feeling as if they are a burden to others and experiencing a loss of belongingness. Suicidal individuals perceive their deaths as something positive as they are unburdening their loves ones by ending their lives. Although misguided in their thinking, this perception is highly incongruent with “selfish” behavior.

Myth 3: A suicidal person can’t be stopped

The third myth and perhaps the most important is the myth that once someone has decided to kill themselves, they cannot be stopped. This myth can be challenged by one study found upwards of 95% percent of those who were saved from an attempt to jump off the Golden Gate Bridge were either still alive or had died of natural causes at the time a study was conducted on the subject by Richard Seiden.

This study supports the idea that if intervention occurs prior to a suicidal act, a large majority of people will not die by suicide later. My professional experiences with suicidal individuals would also support this theory. By and large when a suicidal individual can speak with someone about their thoughts and feelings to die, there is an overwhelming sense of relief, not an increased desire to die.

And there is absolutely no research that would support that asking someone if they have thought about suicide will somehow increase their risk. All suicidal individuals have some level of ambivalence regarding suicide until the suicidal act occurs. This is positive news as it provides the opportunity for intervention and supports the notion that suicide is preventable.

A Deepening Understanding

The World Health Organization estimates that someone dies from suicide every 40 seconds. That means that in the time it took me to write this, approximately 180 people ended their lives. It is my hope that in reading this article you will have a deeper understanding and increased compassion for suicidal individuals and the loved ones that are left behind. 

If we are to impact the growing rates of suicide in the United States and around the world, we must have the courage to have these conversations with family, friends, coworkers and neighbors. And we must approach these conversations with a heart full of compassion, not judgement.

Although I did not know the gentleman who died that day at the Hoover Dam, I feel a responsibility to honor his death by educating others about suicide prevention. I sincerely thank you for taking the time to read this article. In doing so, you also honor the lives of those who have died by suicide.

Joiner, T.E. (2011). Myths about suicide. Cambridge, MA, MA: Harvard University Press

Seiden, R. (1978). Where are they now? A follow up study of suicide attempters from the Golden Gate Bridge. Suicide and Life Threatening Behavior, 8, 1-13.

Suicide data. (2019), September 27) Retrieved September 7, 2020 from https://www.who.int/mental­_health/prevention/suicideprevent/en/

 

Sept. 15, 2020 Edition 59
Last chance to apply for a Walden scholarship!

The Centura Health Foundations have partnered with Walden University for a new scholarship opportunity available to all Centura Health associates. Walden University has generously donated 30, $15,000 scholarships to Centura Health associates who enroll in a bachelor’s, master’s, or doctoral program and begin classes on or before December 31, 2020 at Walden University. For scholars whose degree program exceeds $15,000, your local Centura Health hospital foundation will provide a 50% matching gift to each scholarship winner (not to exceed $7,500).

With more than 80-degree programs and more than 385 specializations and concentrations, Walden University can offer Centura Health associates a way to build highly transferable skills that can be immediately applied, as well as a pathway for greater career success. To qualify for a scholarship, the degree program you enroll in must meet the hiring needs of Centura Health. With only 30 scholarships available to Centura Health associates this will be a highly competitive application process.

This unique opportunity is powered by philanthropy and would not be possible without the generosity of Walden University and our community of donors, including many associate donors. 

Today is the last day to apply for this scholarship. To be eligible, all applicants must apply and be accepted into Walden University and submit a complete scholarship application (application, personal essay, resume and letter of recommendation) to foundationscholarships@centura.org by midnight on September 15. 

You can also visit WaldenU.edu/CenturaHealth-Scholars to learn how to apply, eligibility and requirements, and important deadlines. 

Sept. 15, 2020 Edition 59

Sissel Jacob named Vice President of Operations at St. Anthony North Health Campus
 


"I am on a mission to be a resource to all in need and lead with love."

Sissel Jacob has been named as St. Anthony North Health Campus’s Vice President of Operations. Sissel has been part of the Centura Health community for 10 years, sharing her personal mission of being a resource to all in need and leading with love in a variety of leadership roles within our healing ministry.

Most recently, Sissel supported our mission by serving as Director of Operations at Enterprise, focusing on the programming of our 2025 Strategic Plan as well as workforce management initiatives. During her tenure with the Supply Chain Management team, she served as the Director of Supply Chain Management for both Porter Adventist and Littleton Adventist Hospitals. She has also led the Nutrition Services departments for both hospitals, as well as Nutrition Services for Castle Rock Adventist Hospital and Environmental Services for Porter Adventist Hospital, the Emergent Urgent Care Centers and the Enterprise offices.

Sissel received her Bachelor of Science in Business Administration with emphases in Finance and Management from Union College in Lincoln, Neb., and a Master of Business Administration from Webster University. Sissel is a proud wife and mother of two boys. In their free time, they enjoy being outdoors and hiking, camping and gardening as a family.

Sissel noted, “It’s an honor and privilege to join the SANHC team and I am excited to support the excellent patient-centered care provided today.”

Questions or comments?
Contact Ken Bacon, Group President, Denver Operating Group at KenBacon@Centura.org.


Petra Olsen named Vice President of IT Applications
 


"I am on a mission to help people learn how to be the best version of their unique selves."

Petra Olsen has been named Centura Health’s new Vice President of IT Applications, reporting to Carrie Damon, Senior Vice President & Chief Information Officer. Petra has been serving this position in an interim capacity since July.

Petra will be responsible for leading the IT clinical and business applications teams, which involves all application planning, project delivery, upgrades and ongoing support for IT applications including Epic, Nuance, Lawson and Kronos.

In her previous role as Director of Clinical Applications, Petra demonstrated skill and dedication in guiding the organization through the Epic implementation and subsequent stabilization. She has been a key leader in several awards that Centura Health has received, including HIMSS Stage 7, Epic Honor Roll and Epic Gold Stars Level 9.

An active member of the Diversity and Inclusion Council over the past year, Petra's leadership reflects the value she places on being authentic and bringing different perspectives to each project. Through her commitment to excellence and finding the best technological solutions for associates and patients, she has developed trusted relationships throughout the organization.

Petra enjoys combining previous nursing experience with her passion for placing premier IT tools in the hands of our bedside caregivers to help them provide high-quality care. She said she looks forward to finding more ways to support our healing ministry in her new role.

Petra lives in Castle Rock with her wife, twin sons and parents. Outside of work, she enjoys camping, hiking, skiing, golfing and cheering for the Green Bay Packers. 

Questions or comments?
Contact Carrie at CarrieDamon@Centura.org.