Dear Agents, Two significant changes to how TWIA provides insurance are finally here: 1.) on January 1, we implemented updated policy contracts for all new and renewal policies, and 2.) we are following a new renewals process for policies effective March 1 and later. Both changes are the result of laws passed in 2019. Resources are available to support you as you discuss these changes with your clients. Webinars We hosted two series of webinars on these changes. Recordings of them are available in our agent training center and at the links below: Policy Conditions/Insurance to Value (ITV) Webinar New TWIA Renewal Process Webinar Don’t have time to view a recorded webinar? The slide PDFs are also available in our agent training center. Additional Resources Policyholder Postcard Includes plain language explanations of the changes going into effect in 2020 The Changes at TWIA Webpage Each section of the webpage provides links to the law changes and to agent bulletins on the topic Previous Agent Bulletins Resources We Are Mailing Directly to Your TWIA Clients Two Changes Coming Soon for TWIA Policyholders and Agents! Policy Conditions – Loss Settlement Changes Are Coming! Find these and other agent bulletins at www.twia.org/agents/communications We will continue to keep you informed about upcoming changes. In the meantime, we are available to answer any questions you may have. Please do not hesitate to contact us at (800) 788-8247 or agentservices@twia.org. Sincerely,  Texas Windstorm Insurance Association    Follow us on © 2009-2019 Texas Windstorm Insurance Association, All Rights Reserved. Click here to view our schedule of upcoming system maintenance.