Dear Agent,

Starting this Thursday, December 7, TWIA is upgrading to a new commercial replacement cost calculator, Commercial Express. This change is necessary because our vendor is retiring the valuation tool we were using before. This will not affect the residential replacement cost calculator.

Action Required Before the End of December 5

If you write commercial business, please log in to the current commercial replacement cost calculator and complete any valuations you want to keep. Incomplete valuations (those that do not have enough information to generate an estimate) will not migrate to the new system.

What Will be Different

  1. Individual Profiles for Agents
    • Users will have individual profiles that are managed by an agency administrator. Your administrator in the Agent Portal will also be the administrator in Commercial Express. 
  2. Agent Usernames
    • Your email address will now be your username. To access your profile, you will need to create a new password by selecting “Did you forget your password?” on the login screen.
  3. Password Expiration
    • Part of the new system’s security requires that user passwords expire every 45 days. 
  4. Creating New Users 
    • Your administrator will be able to create new users for your agency.

Training Resources

You will receive an announcement when the new valuation tool becomes available. If you have any questions or concerns, please contact Agent Services at agentservices@twia.org or 800-788-8247, Option 3.

Sincerely,

Texas Windstorm Insurance Association

 
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