Dear Agent,

Please be advised that we are aware of and addressing technical issues affecting Policy Center. You may have trouble processing residential renewals and electronic payments during TWIA's moratorium on accepting applications for new or increased coverage. 

We are currently working to fix the issue and will let you know as soon as it is resolved.

If you have a renewal that is effective within the next couple of days and need to make a payment, please contact our Underwriting Department at  1-512-637-4094 or Agent Services at 1-512-505-2199.

We apologize for the inconvenience and thank you for your patience.

Sincerely,

Texas Windstorm Insurance Association

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