Dear agent,

We’re aware of an issue preventing documents from opening in both the Agent Portal and the Policyholder Portal. Our team is working to resolve the problem as quickly as possible.

We’ll notify you as soon as document access is restored. In the meantime, if you need immediate information from a policy document, please contact our Policy Services team at (800) 788-8247.

Thank you for your patience. 

Sincerely, 
Texas Windstorm Insurance Association 
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