Dear agent,
As of the 10:00 a.m. update from the National Hurricane Center, Hurricane Helene is within the 80 degrees west longitude and 20 degrees north latitude, requiring TWIA to put a policy moratorium in effect. This means that agents cannot quote and submit new business applications or policy changes that increase coverage on existing policies or renewals, until the General Manager determines that the coverage area is no longer threatened by the storm.
Because Hurricane Helene is not forecast to affect Texas, we expect to provide an Agent Bulletin update on the policy moratorium later today or tomorrow morning.
Learn more about policy moratoriums on our website.
We are here to help. Contact the Policy Services team at agentservices@twia.org or (800) 788-8247. Our regular business hours are Monday through Friday, from 8:00 a.m. to 5:00 p.m.
Sincerely,
Texas Windstorm Insurance Association
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