Dear agent,

Starting today, TWIA is increasing the time between required password resets. You will now be prompted to change your password every 180 days (2x per year) instead of every 45 days (8x per year).

You don’t have to do anything right now. Your current TWIA password will remain the same until it’s time to change it.

If you have any questions, please contact our Policy Services team at agentservices@twia.org or by calling (800) 788-8247. Our normal business hours are Monday-Friday, 8:00 a.m.-5:00 p.m.

Sincerely,
Texas Windstorm Insurance Association


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