Essential Info
  • TWIA is increasing the time between required password resets on Wednesday, 5/3.
  • You will now change your password every 180 days (2x per year).
  • Your current TWIA password will remain the same until it’s time to change it.

Dear agent,

TWIA is making a change to the password requirements. This change reflects current research trends and recommendations from Microsoft and the National Institute of Standards and Technology.

What is This Change?
TWIA is increasing the time between required password resets on Wednesday, May 3. You will now be prompted to change your password every 180 days (2x per year) instead of every 45 days (8x per year).

What Do I Need to Do?
Nothing. Your current TWIA password will remain the same until the next time you change it, either because it expires or you initiate a password change.

If you have any questions, please contact our Policy Services team at agentservices@twia.org or by calling (800) 788-8247. Our normal business hours are Monday-Friday, 8:00 a.m.-5:00 p.m.

Sincerely,
Texas Windstorm Insurance Association


© 2009-2023 Texas Windstorm Insurance Association, All Rights Reserved.
Click here to view our schedule of upcoming system maintenance.
Click here to unsubscribe from these emails.