Dear agent, Now through next Tuesday, TWIA claims staff are available by appointment in Galveston (Oct. 7-9) and Lake Jackson (Oct. 10-12) to provide in-person assistance to policyholders with Hurricane Nicholas claims. Spanish-speaking staff are available. Claim payments will not be provided at the sites. We hope you will share this information with your clients and fellow agents. TWIA Claims Assistance Sites Policyholders can book an appointment online Or by calling (512) 899-4961, M-F 8:00 a.m.-5:00 p.m. In-person assistance will be available by appointment only. Courtyard by Marriott - Galveston 9550 Seawall Blvd. Galveston, TX 77554 October 7-9 10:00 a.m.-7:00 p.m. daily Staybridge Suites - Lake Jackson 981 FM 2004 Lake Jackson, TX 77566 October 10-12 10:00 a.m.-7:00 p.m. daily Watch the Recorded Claims Webinar If you or your clients couldn’t attend Wednesday’s claims webinar, but wanted to, a recording of it is available on our website and here: TWIA Claims Webinar: Your Nicholas Questions Answered. We received many excellent questions during the webinar’s Q&A session and will publish them along with their answers on our website next week. Contact Us To learn more about the Claims Assistance Sites, visit www.twia.org/claims-assistance. If you have questions or concerns, please email us at outreach@twia.org. Sincerely, Texas Windstorm Insurance Association Follow us on © 2009-2021 Texas Windstorm Insurance Association, All Rights Reserved. Click here to view our schedule of upcoming system maintenance. Click here to unsubscribe from these emails.