Dear Agent,

Due to continued power outages and limited IT and data connectivity, the TWIA office will remain closed and the TWIA Agent Portal and Claims Center will remain unavailable through Wednesday, February 17.

Our claims call center remains available to policyholders and can be reached at (800) 788-8247.

We will send another update tomorrow afternoon. Thank you for your understanding and patience.

Sincerely,
Texas Windstorm Insurance Association
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