Dear Agent,
Earlier this week we sent out the below message about technical issues affecting our phones. We are happy to report that the situation has been resolved. Thank you for your patience while we implemented a solution. If you continue to experience any issues, please let us know by emailing agentservices@twia.org.
We are currently experiencing limited technical issues affecting calls to TWIA phones. Our call center is still available to process reported claims at (800) 788-8247.
Should you need to reach us while we work to resolve this issue, the fastest way to connect with an Agent Services representative is to email agentservices@twia.org.
We will let you know as soon as these issues are fixed and thank you for your patience.
Sincerely,
Texas Windstorm Insurance Association |