Dear Agent,
Please be advised that the TWIA Agent Portal and Claims Center will be unavailable on Saturday, November 16, from approximately 9:00 a.m. to 5 p.m. Last month we shared with you all currently scheduled maintenance to TWIA systems – you may view this schedule at any time by visiting www.twia.org/maintenance-schedule or clicking the link in the footer of this bulletin.
Claim reporting will still be available through our call center at (800) 788-8247, which is available 24 hours a day, seven days a week.
We apologize for any inconvenience this may cause, and thank you for your patience as we work to ensure our systems provide the functionality you and your clients need. If you have any questions or concerns, please contact Agent Services at agentservices@twia.org or (800) 788-8247, Monday through Friday, 8 a.m. to 5 p.m.
Thank you,
Texas Windstorm Insurance Association |
