Dear Agent,

Due to an unexpected system error, most TWIA agents have not received an email of their February commission statement. Commission payments, checks, and direct deposits were distributed as scheduled and not affected by this issue. 

We are working to fix the issue as quickly as possible and will send you an update once it is resolved.

We apologize for this inconvenience and thank you for your patience. Should you have any questions, please do not hesitate to contact Agent Services at agentservices@twia.org or (800) 788-8247.

Sincerely,

Texas Windstorm Insurance Association
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