Dear Agents with Assumption Depopulation Offers Selected for Transfer,

The agent selection period of the 2018-2019 Assumption Reinsurance Depopulation Program (Assumption Program) ended on October 31. Policyholders will have from December 1, 2018 until May 31, 2019 to elect to remain with TWIA. As you help policyholders make their selections, we want to remind you about a few important dates regarding policy renewals.

Policyholder Participation Does Not Substitute for Policy Renewal:

Agents still have to renew the policyholder’s policy if they want to continue coverage. Regardless of whether they want to participate in our Assumption Program, policyholders need to renew their policy with TWIA if the renewal date is July 31, 2019 or earlier.

Policy Renewals Issued on TWIA Paper until July 31, 2019:

Remember that if you are participating, policy renewals up until July 31, 2019 will remain on TWIA’s paper for the following year; policy changes and questions will be handled by TWIA. However, the policy is technically transferred to new company as of June 1, so claims will be filed with the new company as of June 1 of the program year. This means you’ll have a period of time when you will be speaking with both TWIA and the new company on different parts of your policy.

Policies Expiring after August 1, 2019 Renew with New Company:

At the next renewal (2020), the policy will switch to the assuming carrier’s policy form, coverages, and premium. As stated above, before August 1, policy renewals and policy changes go through TWIA.

Claims on or after June 1, 2019 go to New Company:

For claims with a date of loss on or after 12:01 AM on June 1, 2019, identify the policyholder's new insurance company, and follow their instructions about how to file a claim. Company information is provided at the following depopulation claims webpage. (Claims with a date of loss before June 1, 2019 will be filed with TWIA.)

If you have any questions, Agent Services is available to help at agentservices@twia.org or 1-800-208-5948.

Thank you,

Texas Windstorm Insurance Association