October 15, 2018 | Volume 10
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News and Updates
Claims Center Update Will Require New Password
A security upgrade to our Texas Windstorm Insurance Association (TWIA) system will be implemented on October 22, 2018 as part of an enterprise effort to better serve our agents and policyholders. 
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Depopulation
Depopulation: More Options for Policyholders
Texas coastal residents don’t have a lot of options when it comes to wind and hail insurance, which is why the depopulation programs were authorized by state law in 2015. The programs are designed to provide... 
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Customer Service
Service Standards: Our Commitment to You
Customer Service. Insurance Industry. These two phrases aren’t always favorably linked. At TWIA, we believe they should be. We believe it so much that we have a strategic initiative to ensure that...
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Policyholder Resources
New Claims Resources to Help Explain TWIA
To help coastal communities and policyholders learn about TWIA, we continue to expand our collection of educational resources. We hope you will share these with your clients and add them...
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News and Updates
Rate Letter from the Governor
On Thursday, Governor Greg Abbott sent a letter to Insurance Commissioner Kent Sullivan suspending section 2210.352 of the Texas Insurance Code that prescribes the process for TWIA’s annual...
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TWIA Topics
What would you like to see in the next edition of the Agent Newswire? Send us an email with your topic suggestion to CommunicationsMail@twia.org.
Previous Editions
July 27, 2018
March 30, 2018
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