Greetings:
The Texas Windstorm Insurance Association (TWIA) activated its Catastrophe Incident Response (CAT) Plan on November 2 in response to hailstorms impacting the Association’s coverage area Saturday night, particularly in the Corpus Christi metropolitan area.
As of Tuesday morning, TWIA has received more than 1,300 claims. Most of these claims are in southeastern San Patricio County, primarily in Portland, Gregory, Ingleside, and Ingleside on the Bay. We have also received claims in Nueces and Aransas Counties.
To help ensure your impacted constituents can recover as quickly as possible, you may share the information below with them.
Information for Impacted TWIA Policyholders
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Report a claim one of four ways:
- Online: Use the Policyholder Portal by logging in.
- Chat: Use the 24-hour chat option on our claims webpage.
- Text: Text “Hello” to (512) 645-2846.
- Call: Call (800) 788-8247, select option 1.
We encourage policyholders to visit our website or follow us on Facebook to stay up to date on this storm and TWIA’s response to it.
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We will keep you updated about important information related to our storm response efforts.
Should you have any questions, please contact me at DDurden@twia.org or (512) 505-2255.
Sincerely,
David Durden
General Manager
Texas Windstorm Insurance Association
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