Dear agent,

Today (at 10:00 a.m.) through Thursday, we will be hosting daily training webinars about the renewal process in the New Agent Portal. Starting July 18, you will need to work all renewals in the New Agent Portal.

Although today and tomorrow’s webinars are full, you can still watch them through a YouTube livestream. Links are included in the schedule below. Please note that if you watch a YouTube livestream, you won’t be able to ask questions during the event.

Renewals in the New Agent Portal
Training Webinars, June 20-23

What it will cover: The renewal process in the New Agent Portal and how it differs from the process in the Old Agent Portal. Plus, an overview of policy moratorium processes in the New Agent Portal. (A moratorium is when TWIA cannot accept applications for new or increased coverage due to storm activity in the Gulf of Mexico.)

Register here: https://us06web.zoom.us/webinar/register/WN_HOY5BILtQ6-IH6gLOaV3oQ

After registering, you will receive a confirmation email with instructions on how to join the webinar on Zoom.

Schedule:

Additional Training
Visit our TWIA Agent Training Center for job aids, videos, and other training resources. You can also contact us with any questions or concerns. Our Policy Services team is available at agentservices@twia.org or (800) 788-8247. Our normal business hours are Monday through Friday,
8:00 a.m.-5:00 p.m.

Sincerely,
Texas Windstorm Insurance Association
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