Dear agent,
Daily training webinars on recent updates to the TWIA Agent Portal start this Wednesday, December 7.
If you haven’t already, register today to secure your spot. After registering, you will receive a confirmation email with instructions on how to join the Zoom webinar.
Unable to attend the Zoom webinar? Registration full?
We've got you covered! All the webinars will also be livestreamed on YouTube. Links to those livestreams are included in the webinar schedule above. Please note that if you watch a YouTube livestream, you won’t be able to ask questions during the event.
TWIA Agent Portal Updates
Training Webinars, December 7-9
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What it will cover:
- Agents can now select and pay the first payment on all policyholder pay plans
- Changes to a renewal offer can be made until the offer expires
- Deductible and increased cost of construction (ICC) coverage percentage dollar amount will show in the TWIA Agent Portal
- Common agent questions on policy changes and cancellation requests
Register here: https://us06web.zoom.us/webinar/register/WN_je9IGX68S06Y9-izGaQfJA
Schedule:
- Wednesday, December 7, at 10:00 a.m.
- Thursday, December 8, at 2:00 p.m.
- Friday, December 9, at 9:00 a.m.
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Additional Training
Visit our TWIA Agent Training Center for job aids, videos, and other training resources. You can also contact our Policy Services team with any questions or concerns at agentservices@twia.org or (800) 788-8247. Our normal business hours are Monday-Friday, 8:00 a.m.-5:00 p.m.
Sincerely,
Texas Windstorm Insurance Association
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