MPF Service Center Available to PFIs
The MPF Service Center is available to all existing PFIs and members interested in the MPF Program. The MPF Service Center plays an essential role in making it easier for PFIs to do business with the Federal Home Loan Banks. The MPF Service Center is open Monday-Friday from 8:30-4:30 p.m. CT, with transactions accepted until 3:30 p.m. The MPF Service Center manages the inflow of all MPF Program related transactions performed by PFIs, such as Loan Presentments, Delivery Commitments, and Loan Fundings. In addition to providing transactional support, the MPF Service Center helps PFIs with questions related to the origination, underwriting, and servicing of MPF mortgage loans.

Top 5 Frequently Asked Questions

Q: How do I reset my password for the eMPF website?
A: On the eMPF website’s log in page, click on the “Reset
    Password/Forgotten Password” link.

Q: What is the best way to contact the MPF Service Center?
A: The MPF Service Center can be reached at 877-345-2673 between 8:30
    a.m. to 4:30 p.m. CT or at MPFServiceCenter@fhlbc.com.

Q: How do I access the MPF Guides?
A: At the top of the MPF home page, click on the “Online Guides” link to
    access the MPF Guides.

Q: How do I calculate MPF Xtra® Loan Level Price Adjustments (LLPA) and
     Investor Price Adjustments (IPA)?
A: You can calculate MPF Xtra price adjustments by using the schedules
    found in MPF Xtra Origination Guide chapter 19.1.

Q: Where can I find a list of my active Delivery Commitments?
A: You can view a list of your active Delivery Commitments by selecting the
    “Funded and Unfunded DCs” report on the eMPF website.
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FHLBC
200 East Randolph Drive
Chicago, IL 60601
Phone: (877) 463-6673
www.fhlbmpf.com

New loan purchases available through the Federal Home Banks of
Atlanta, Boston, Chicago, Dallas, Des Moines, New York, Pittsburgh, San Francisco, Seattle, and Topeka.
Copyright 2015, Mortgage Partnership Finance Program. “Mortgage Partnership Finance,” “MPF,” “MPF Xtra,” and “eMPF” are registered trademarks of the Federal Home Loan Bank of Chicago. The “MPF Mortgage Partnership Finance” logo is a trademark of the Federal Home Loan Bank of Chicago.
This newsletter contains forward-looking statements which are based upon our current expectations and speak only as of the date hereof. These statements may use forward-looking terms, such as “anticipates”, “believes”, “expects”, “could”, “plans”, “estimates”, “may”, “should”, “will,” or their negatives or other variations on these terms.We caution that, by their nature, forward-looking statements involve risk or uncertainty, that actual results could differ materially from those expressed or implied in these forward-looking statements, and that actual events could affect the extent to which a particular objective, projection, estimate, or prediction is realized. These forward-looking statements involve risks and uncertainties including, but not limited to, the risk factors set forth in our periodic filings with the Securities and Exchange Commission, which are available on our website at www.fhlbc.com. We assume no obligation to update any forward-looking statements made in this newsletter.
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