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 | | Changes to the TWIA Board of Directors, By General Manager John Polak, CPCU | The Texas Department of Insurance (TDI) Commissioner David Mattax appointed a new TWIA Board of Directors on October 1, 2015, reflecting the changes required by Senate Bill 900 (the “Windstorm Reform Bill”).
Before October 1, 2015, the law required the Board to consist of four industry representatives, four public first-tier coastal representatives, one public non-coastal representative and one non-voting licensed engineer.
Now the Board consists of ...
› New Board |
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| Legislation in Action | Changes in the Law: A Progress Report
In last quarter’s Agent Newswire, we provided an overview of the four main laws passed by the 2015 84th Texas Legislature that affect TWIA and the agent community. Follow the link below for an update on these law changes and how they impact you.
› Changes in the Law |
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| Agent Services | Who are we and how can we help?
Established in March 2015, Agent Services is a resource for agents, and their producers, who write policies with TWIA. By serving the agents, TWIA serves our customers the policyholders.
› See how they can assist you |
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| Claims’ Philosophy | How it Drives Policyholder Satisfaction and Continuous Improvement
We decided that putting Claims’ mission, vision and values down on paper would help guide our strategic planning for 2016 and serve as a reminder of why we do what we do. It led to a philosophy that we'd like to share.
› Claims' Philosophy |
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| Premium Rate Change & Liability Limits | Premium Rate Change Effective January 1, 2016
Residential and Commercial Rate Changes for 2016
The Texas Insurance Code requires TWIA rates to be reasonable, adequate, and not unfairly discriminatory. Rates are set by the TWIA Board of Directors and subject to review by the Texas Department of Insurance. In accordance with the Board's decision at its August 4, 2015 meeting, rates for all TWIA residential and commercial policies will increase by 5%, effective January 1, 2016.
› Rates & Limits |
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| Clearing up Communication | Printable TWIA Contact List
In an effort to clear up communications and help you reach the department and services you need, we created this handy contact list for you to print and post in your office.
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 | | Meet a Team Member |
Blanca Rodriguez
TWIA is always striving to provide the best resources to agents. We know our people are our best resource, so it makes sense we gathered some of our best in customer service and created the Agent Services group. Blanca Rodriguez is part of this group, and...
› Learn more about Blanca |
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